Wholesale Customer Service Representative

Job Summary

About the role

Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.

Responsibilities

• Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
• Assist other clerks in the wholesale sales department as needed.
• Issue customer credits accurately and on a timely basis.
• Input retail prices for wholesale accounts.
• Input, print, and distribute ad plans for assigned stores and/or groups.
• Review all customer pricing, credits, and commitments for accuracy.
• Aid in inputting ad pricing for wholesale customers.
• Place commitments to buyers as requested by the wholesale customers.
• Control mail and general information distribution to customers.

Requirements

• Experience Required: 1 to 3 years
• Experience Desired: 1-2 years of clerical experience, General office work experience
• Education Desired: High school diploma or equivalent
• Education Desired: Bachelors Degree

Qualifications

Experience Required: 1 to 3 years Experience Desired: 1-2 years of clerical experience, General office work experience Education Desired: High school diploma or equivalent Education Desired: Bachelors Degree

Skills

N/A

Benefits

• Health, vision, and dental insurance
• Paid bereavement
• Vacation and paid holidays

Pay

The hiring range for this position is $14.75– $17.925 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location.

Schedule

N/A