White Glove OEM Account Manager-2
ABB · Mebane, NC · 2 days ago
On-siteBusiness DevelopmentFull-time
About the role
This position reports to: White Glove Customer Support Leader
Responsibilities
- Maintain and control backlog to ensure accurate and timely information for customers.
- Communicate with internal and external stakeholders to resolve customer issues and maintain customer satisfaction.
- Build long-term relationships with customers to improve processes and align with contracts.
- Lead continuous improvement efforts by coordinating with internal and external stakeholders.
- Share lessons learned during daily activities with the team.
Requirements
- Bachelor’s degree in Business Administration or Engineering.
- 8+ years of experience in manufacturing, project management, and operations.
- Proficiency in English.
- Conversational proficiency in Spanish (plus).
- Prior knowledge of breaker technical experience (plus).
- Experience with SAP, Sequel, Excel/PowerPoint, and/or PowerBI (plus).
Qualifications
- Bachelor’s degree in Business Administration or Engineering.
- 8+ years of experience in manufacturing, project management, and operations.
- Beginner to moderate proficiency in English.
- Conversational proficiency in Spanish is a plus.
- Prior knowledge of breaker technical experience is a plus.
- Experience using SAP, Sequel, Excel/PowerPoint, and/or PowerBI is a plus.