Wheelchair Van Transport Attendant

Position Summary

The Transport Attendant is responsible for accompanying the driver during student pickups, drop-offs, and through the duration of the trip. This role ensures the safety, comfort, and well-being of students throughout the trip while supporting compliance with company policies, client contract requirements, and applicable transportation regulations.

Key Responsibilities

• Accompany the driver on all assigned routes where a guardian or dedicated escort is not present with the student.
• Aid students with safe entry and exit from the vehicle, including use of seat belts, harnesses, or child safety restraints as required.
• Maintain student behavior and well-being throughout the trip, responding calmly and appropriately to any concerns.

Qualifications and Skills

• Patience, compassion, and a genuine interest in working with students and individuals with diverse needs.
• Ability to remain calm and act decisively in emergency or high-stress situations.
• Strong interpersonal and communication skills with students, parents, and staff.
• Ability to sit, stand, bend, lift, and assist students in and out of vehicles as needed.
• Reliable attendance and punctuality to meet fixed route schedules.
• Must pass background check, drug screening, and any client-required clearances.

Physical Requirements

• Lifting: Ability to lift 75lbs from the floor
• Push/Pull: Capability to push/push 80lbs horizontally and at an incline
• Hand Strength & Dexterity: Ability to exert up to the 50lbs of force with hand dynamometer
• Climbing: Ability to climb steps
• Kneeling: Ability to kneel and reach the floor
• Sitting: Prolonged periods of sitting in excess of 2 hours or more

Requirements

• Valid Driver's License: Possess a valid driver's license with a clean driving record.
• Excellent Communication Skills: Exhibit effective verbal and written communication skills to interact professionally with passengers, colleagues, and dispatch.
• Responsible Vehicle Storage: Ability to store a company-designated passenger van with the Navarre Corporation logo at your residence.
• Flexible Availability: Willingness to work various shift hours and assigned days to accommodate the transportation needs of our veterans.
• Background Check and Drug Screen: Successful completion of a pre-employment background check with MVR and drug screen is mandatory for all candidates.
• Vehicle Housing: Must have the ability to provide housing for a vehicle, preferably a commercial utility van, at your residence.
• Preferred Experience: Prior experience as a bus monitor, transport aide, paraprofessional, childcare provider, or similar role.
• Experience Working with Students: Experience working with students with special needs, behavioral challenges, or medical considerations.
• Current Certifications: Current CPR, First Aid, and Passenger Assistance Safety and Sensitivity (PASS) certifications.

Work Environment Expectations

• Ability to maintain confidentiality of student and client information.
• Consistent adherence to safety protocols, company policies, and documentation standards.
• Professional communication with drivers, dispatch, parents, guardians, and client facility staff.
• Ability to work in a vehicle environment for extended periods and in varying weather conditions during pickups and drop-offs.
• Must be able to communicate effectively in English, both verbally and in writing, to interact with passengers, dispatch, and healthcare facility staff.

Pay and Comprehensive Benefits

• Starting Wage: Competitive starting wage of 15.00/hr.
• Insurance Coverage: Health, vision, and dental insurance available.
• Life Insurance: Term-life insurance policy available.
• Disability Coverage: Company-provided short-term disability (STD) and long-term disability (LTD) coverage.
• Employee Assistance Program: Access our Employee Assistance Program (EAP) for additional support.