WHEELCHAIR PASSENGER ASSIST

About the role

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance. This is a customer service-oriented position where tipping is allowed and customary. Wheelchair Agents who provide extraordinary customer service can increase their earning potential between $25–$100 per week.

This role is ideal for someone just entering the workforce or returning with limited experience and education. ABM is a military and veteran-friendly employer; veterans and candidates with military experience are encouraged to apply. Military Occupational Specialty Codes: 88H, 88M, LS, 0431, 2T2X1.

Responsibilities

• Follow safety precautions at all times while transporting passengers.
• Maintain positive interpersonal interaction with passengers.
• Comply with all client and/or site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport, if necessary.
• Coordinate assignments with dispatchers and gate agents, if necessary.
• Complete thorough Incident Reports.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.
• No prior experience required; on-the-job training provided.

Preferred: One (1) year of customer service experience.

Pay

Pay rate is $16.50–$16.90 per hour.

Benefits

ABM offers a comprehensive benefits package. For details, visit ABM Employee Benefits | Front Line Team Members.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Our over 100,000 team members deliver essential services daily, making spaces cleaner, safer, and more efficient while enhancing the overall occupant experience. ABM serves a wide range of market sectors, including commercial real estate, aviation, education, mission-critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions to meet evolving challenges and build a healthier, thriving world.