Wellness Store Customer Service Representative

Benefits/Perks

• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion.

Responsibilities

• Greeting clients and assisting them with Restore's wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees
• Serve as an expert on Restore products and services
• Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions

Qualifications

• You're passionate about health and wellness
• You have at least one year of customer service experience in a retail environment
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field