Wellness Sales Manager
About the role
Serenity is hiring a Wellness Sales Manager who has built a career at the intersection of client experience and revenue performance. This role demands exceptional sales results and service quality.
Responsibilities
- Manage all aspects of daily operations at a high-volume wellness location — team oversight, scheduling, floor presence, and service standards
- Lead the sales effort for your location, driving membership growth, service conversions, and consistent achievement of revenue targets
- Create a member experience that is warm, professional, and results-driven — from first contact through long-term retention
- Develop your team through regular coaching, clear expectations, and a culture where accountability is the norm
- Track and act on location KPIs — revenue, conversion rates, retention, and service quality — making operational adjustments based on what the data shows
Requirements
- Experience managing a wellness center, med spa, aesthetic clinic, or comparable premium health and service environment
- A track record of driving sales in a membership or service-based model — you've hit targets and have the outcomes to back it up
- Accountability to KPIs is second nature — you've owned them, reported on them, and used them to make better decisions
- Proven ability to lead and develop teams with measurable results: performance improved, people grown, standards raised
- Direct and effective in performance conversations — you address issues clearly and follow through on what's agreed
- Operationally sharp and commercially motivated — you hold both to the same standard
Benefits
- $100,000+ annually plus bonus incentives
- 90% employer-paid medical, dental, and vision coverage
- 401(k) retirement plan
- 10 PTO/PST days to start, 15 after year one + 10 paid holidays
About Serenity
Serenity is a technology-driven company delivering advanced, evidence-based wellness solutions for members seeking meaningful health outcomes. We operate premium service locations and hold every aspect of the experience to a high standard. Our best location leaders are people who have come from the wellness and health services world and are ready for a company that invests in them the same way they invest in their teams.
Contact Us
If you've led with both heart and results and you're looking for the right next move, this is worth a conversation. Serenity is an Equal Opportunity Employer.