Wellness Retail Sales Associate

About the role

Greeting clients and assisting them with Restore’s wellness services
Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
Conducting tours and selling service packages and memberships
Educating clients on Restore services, including medical benefits, and precautions
Performing opening and closing procedures

Responsibilities

• Greeting clients and assisting with wellness services
• Overseeing client communications, including voicemail handling and scheduling
• Onboarding new clients by completing medical waivers and setting up profiles
• Selling service packages and memberships
• Educating clients about Restore services and health-related topics
• Maintaining a safe and clean environment
• Representing the brand by embodying core values and aligning with mission and vision
• Creating a positive and engaging work culture

Requirements

• High School Diploma or equivalent (required)
• Experience in customer service for at least 1 year (required)
• Ability to thrive in fast-paced environments with shifting priorities
• Strong multitasking and organizational skills
• Proficiency with technology and client management systems (training provided)
• A passion for health and wellness
• A commitment to continuous learning and problem-solving

Qualifications

• Education: High School Diploma or equivalent (required)

Skills

• Customer service skills
• Communication skills
• Organizational skills
• Technology proficiency
• Passion for health and wellness

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• Wellness resources

Pay

A competitive salary plus bonuses

Schedule

Weekdays and a minimum of 3 weekend days per month