Wellness Representative

Role Overview

This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients’ wellness transformations in a dynamic, health-focused environment.

Key Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.

Client Relations & Operations

• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.

Studio Leadership & Flow

• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in the health/wellness/fitness industry (preferred).
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.

Benefits

• Health Coverage: Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days).
• Paid Time Off (PTO): Available for Full-Time team members.
• Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
• Retail: Retirement: 401k plan with employer match (Full-Time & Part-Time).
• Compensation: Bonus opportunities (Full-Time & Part-Time).
• Growth: Career advancement opportunities at all levels.

Why You’ll Love Working With Us

• Pioneering Wellness: Be part of an industry-leading company that’s redefining health and wellness.
• Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day.
• Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success.
• Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies to support your own health journey.
• Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.

About Restore

Restore Hyper Wellness is the award-winning creator of Hyper Wellness®—a revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you’ll be part of a movement dedicated to helping people expand their potential and do more of what they love.