Wellness Center Aide

Essential Responsibilities

• Welcome members and guests with a friendly and professional attitude.
• Check members in and verify memberships.
• Answer phone calls and respond to member questions.
• Process membership enrollments, renewals, and payments.
• Schedule appointments, classes, and facility reservations as needed.
• Maintain accurate records and complete daily administrative tasks.
• Keep the front desk and lobby clean, organized, and welcoming.
• Enforce Wellness Center policies and procedures.

Kids Club Responsibilities

• Provide attentive, compassionate supervision for children while parents utilize the Wellness Center.
• Plan and engage children in age-appropriate games, crafts, and activities.
• Ensure a clean, safe, and positive environment at all times.
• Follow all childcare safety procedures and emergency protocols.
• Communicate professionally with parents regarding their children’s activities and well-being.
• Sanitize toys, equipment, and play areas throughout the day.

General Responsibilities

• Aid in maintaining cleanliness throughout the Wellness Center.
• Support special events, health programs, and community wellness activities.
• Restock supplies as needed.
• Collaborate with Wellness Center staff to provide excellent customer service.