Wellness and Coaching Coordinator

Job Responsibilities

• Work with various TriHealth employees to create a community wellness program.
• Develop a calendar of events and build relationships within TriHealth to implement the program as a team.
• Staff the Lifestyles fitness centers as part of the regular schedule.
• Bring on new members, do equipment orientations, and provide member retention support.
• Support group fitness classes and all group fitness special events and programs.
• Provide support for the development, coordination, and delivery of LifeStyles products and services - newsletters, marketing materials, presentations, incentive programs - to corporate clients and their employees.
• Assist with special projects for corporate contracts.

Job Requirements

• Bachelor's Degree in Health/Fitness or a related field.
• Basic Life Support for Healthcare Providers (BLS).
• Fitness Instructor Certification as applicable.
• Excellent written, verbal, and interpersonal communication skills.
• Computer Applications Principles.
• Knowledge of health behavior change, health coaching, and wellness coordination.
• Up to 1 year experience in customer service.

Extrinsic/Intrinsic Motivation

The coach must be able to effectively assess a client's readiness for change and address multiple goals within a framework that addresses complex barriers to behavior change. They must demonstrate success in moving the individual towards sustainable lifestyle behavior changes.

Qualifications

• A minimum essential skill set includes an ability to assess/ascertain client needs, establish rapport with a varied clientele, motivational interviewing skills, SMART goal definition and application, identification of measurable behavior change, and clear understanding of community/support resources available to clients.
• Emotional intelligence and provision of a nonjudgmental environment are essential.
• The coach must demonstrate an understanding of health and fitness, the ability to assess client needs and establish rapport with varied clientele, the ability to use motivational interviewing skills, set SMART goals and identify measureable behavior change for clients.
• Recognition and understanding of individual strengths and limitations, emotional intelligence, and provision of a nonjudgmental environment is essential.
• The coach must demonstrate an ability to organize information and develop action plans for clients.
• The coach must assist clients to identify rewards that work for them.
• The coach must demonstrate an ability to help move clients toward sustainable behavior change.

Benefits

TriHealth SERVE Standards and ALWAYS Behaviors:

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello."
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist.
• Refrain from using cell phones for personal reasons in public spaces or patient care areas.
• Excel: Offer patients and guests priority when waiting (lines, elevators), work on improving quality, safety, and service, respect everyone’s opinion and contribution, regardless of title/role, speak positively about my team members and other departments in front of patients and guests, value the time of others by striving to be on time, prepared and actively participating, pick up trash, ensuring the physical environment is clean and safe, be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
• Engage: Acknowledge wins and frequently thank team members and others for contributions, show courtesy and compassion with customers, team members and the community.