Wellness Aide

Location: Clinical Wellness Centre Lake (Ontario CA). Reports to: Operations Manager. FLSA Status: Non‑Exempt.

About the role

A Wellness Aide is responsible for performing routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining paper and electronic files, or providing information to callers. This position will also work as a Provider in our SafeCare program, maintaining a caseload of 10-15 sessions per week.

Responsibilities

• Use computers for various applications, such as database management or word processing.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Create, maintain, and enter information into databases.
• Set up and manage electronic or paper filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Maintain scheduling and event calendars.