Wellbeing Program Coordinator

Overview

WebMD Health Services (WHS) is a division of WebMD dedicated to providing expert guidance that inspires people to take charge of their health. We help people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives. Our services are delivered online, onsite, and telephonically.

Position Description

The Dedicated Well-being Program Coordinator (PC) will collaborate with the client's health promotion team to promote the onsite program and WebMD products/services. This role is remote but based in the Seattle, Washington area with weekly travel to worksites. The PC is responsible for client satisfaction, retention, and reference-ability, acting as a customer advocate and point of contact with senior client stakeholders. Key duties include:

• Increase awareness and engagement in client-wide well-being offerings.
• Provide referrals to appropriate resources for participants.
• Afford support for program planning, strategy, and impact assessment.
• Manage and support the Well-being Champion Network, including events, initiatives, reporting, and promotions.
• Track and report on all participant-facing activities.
• Create meaningful and engaging content for promotional support of the client’s well-being program.
• Coordinate meetings and other communications (internal and external).
• Develop and maintain schedules for successful execution of client health education programs.
• Assist the client and internal account team with other tasks as needed.

Qualifications, Skills, and Experience

• Bachelor’s degree (BA/BS) required.
• Minimum of 2 years’ Wellness Coordinator or similar experience required.
• Demonstrated ability to manage multiple relationships with multiple client stakeholders in a dynamic environment.
• Experience managing Wellness Champion Networks.
• Strong verbal and written communication skills.
• Strong program planning and reporting skills.
• Strong content creation and presentation skills.
• Familiarity with Google Workspace, Canva, and Microsoft Office Suite (Word, PowerPoint, Excel).

Note: This is an hourly role: $24 - $27.00/hr. As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data.