Welcome Host at Bon Bon Belle – Madison

About the role

At Bon Bon Belle, we care deeply about helping individuals find their perfect gown, and that all begins with the first smile they see and warm welcome they hear when they walk in. As the store's welcome host, every bride's best shopping day ever begins with you! When you ask their name, show interest in their wedding plans, and welcome their party with comfort and care, you set up every appointment for success.

We are a non-judgment store: that means no meanies, no judgies, no drama, and no favoritism. We don't do those things here! We exist to help every bride shine while finding and wearing their dream wedding gown, regardless of size, budget, race, or love preference. We care for each other, we support our brides, and we love love. That's just how we roll.

Responsibilities

• Greet customers in a timely manner and ensure all customers are taken care of.
• Answer phones and reply to customer questions.
• Offer every customer and their guests a warm welcome by checking them in and offering drinks and treats to every group.
• Support Bridal Stylists by entering note sheets and tracking gowns tried on during appointments.
• Maintain a clean and inviting environment by keeping fitting rooms/suites clean of gowns and accessories.
• Daily housekeeping and general upkeep of the store.
• Positively contribute to our store's appearance.
• Set the tone for every bride's experience.

Requirements

Who we are:

Our Mission: Make Other People Shine

Our Core Values:

• CARE: We care first for each other, then customers
• SERVICE: We wow our customers with service and hospitality
• PROCESS: We follow repeatable systems to ensure consistently excellent experiences for our customers and co-workers
• IMPROVEMENT: We constantly improve and raise the bar on our service experience, our facility, our brand, ourselves

Who do you have to be?

• Someone with school or another part-time or full-time job during the week, but with availability to work weekends
• Lives within 30 minutes of Bon Bon Belle – Madison
• High social battery and enjoys getting excited for brides
• Loves all things bridal
• Happy working on their feet
• Interested in becoming a Bridal Stylist

Skills

• Proactiveness
• Customer service
• Multitasking
• Verbal communication

Benefits

• 20% off everything in-store

Pay

Compensation: $15/hour

Schedule

Part-time (Saturdays & Sundays)