Welcome Coordinator

Core Responsibilities

• Welcome patients and guests
• Conduct visit check-in and assist with required forms
• Collect co-pays
• Update patient information and make changes in electronic medical record platform
• Schedule/reschedule appointments within electronic medical records platform
• Manage phone lines by answering, taking messages, and conducting outbound calls as instructed
• Manage faxes in the electronic fax platform
• Maintain the cleanliness of the Welcome and Community Room areas
• May be required to float to other centers in the region on an infrequent basis
• Perform other duties as assigned

Required

• Strong computer skills required and basic knowledge of Google Suite
• Professional phone etiquette
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization
• Experience in customer service setting strongly preferred
• Some college preferred

Other Skills

• A flexible and positive attitude
• A welcoming and nurturing attitude toward our patient population of older adults
• A high level of integrity

Pay and Benefits

The Typical Pay Range For This Role Is $17.00 - $28.46. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

We anticipate the application window for this opening will close on: 08/02/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.