Welcome Center Receptionist

Location: Wesley Woods - 4588 Wesley Woods Blvd., New Albany, OH 43054

About the role

Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.

What You’ll Love About Working Here

• Generous Paid Time Off (PTO)
• Retirement Fund with Company Match
• On-Site Gym
• Advancement opportunities
• Beautiful, state-of-the-art facilities
• A supportive team culture
• Work that truly makes a difference
• Excellent patient care ratios that support quality time with residents

You, our Ideal Candidate

You are a friendly and organized professional with a passion for customer service. You enjoy helping others, managing administrative tasks, and contributing to the safety and efficiency of community operations. You handle multiple responsibilities with ease and greet every visitor with a warm and welcoming attitude.

Responsibilities

• Answer and direct all incoming phone calls
• Greet and direct all campus visitors
• Manage mail: Receive and distribute incoming and internal mail, packages, and deliveries, as well as outgoing mail, including HP mail to proper POAs as needed or instructed; prepare labels for IL mail boxes as residents admit or withdraw or move to another level of care
• Maintain POA label binder as needed
• Communicate effectively among all departments across campus
• Manage all Guest Suite reservations; track and send invoicing to Billing Department
• Monitor fire and medical alarms
• Assist residents with copies, if needed

Requirements

• High School Diploma or equivalent
• Demonstrated customer service experience

Schedule

Part-Time: Friday and Saturday 11:00pm -7:00am

Benefits

• Generous Paid Time Off (PTO)
• Retirement Fund with Company Match
• On-Site Gym
• Advancement opportunities