Weekend SOC Operator

This is NOT a cybersecurity role.

About the role

The SOC Operator supports Strata Clean Energy by identifying, analyzing, and managing incidents affecting company operations, employees, or the brand. This role requires strong problem-solving abilities, critical thinking, and attention to detail. The SOC Operator is responsible for monitoring cameras and alarms, notifying internal & external stakeholders, and providing general support to headquarters and field security teams during both routine and crisis situations.

Responsibilities

• Respond remotely to routine and emergency calls, dispatching and notifying police, fire, and EMS for alarm activations and other incidents.
• Maintain accurate daily logs of communications, events, dispatch activity, and visitor tracking for remote sites.
• Report incidents promptly to the security team, including crimes, injuries, and alarm activations.
• Conduct routine checks to ensure proper operation of Video Monitoring Systems (VMS).
• Communicate critical information to security management and key partners using established protocols.
• Handle sensitive situations discreetly, maintaining confidentiality and information security related to employee issues, investigations, PR incidents, and emergency contact details.

Requirements

• High school diploma or equivalent required.
• Comfortable with a technical work environment and ongoing learning of new tools and innovations.
• Excellent customer service skills with an organizational and time-management ability.
• Strong written and verbal communication skills; ability to read, write, and speak clearly in English.
• Proficient in Microsoft Office Suite.
• Must successfully complete a background investigation and a post-offer, pre-employment drug test as a condition of employment.
• Ability to multitask, stay calm, and give direction in an occasionally fast-paced and, at times, stressful work environment while effectively prioritizing tasks.
• Must possess a solid employment history that demonstrates dependability.
• Ability to analyze problems, identify causes, and implement results-oriented solutions.
• Ability to work independently while also being a team player.

Preferred Skills

• Associate’s degree or 2+ years of equivalent work experience in the military, law enforcement, government, or corporate security.
• Experience with security systems including alarm monitoring, electronic access control, and VMS.

Note: Current NC Guard Card is NOT required for this security position.

Schedule

This position will work every Saturday & Sunday from 12pm-6pm.

Work Environment

• Work is completed 100% in Strata’s Durham, North Carolina headquarters.
• This is a sole/lone operator position.
• Must comply with all safety standards and procedures.

About Us

Strata Clean Energy is a leading developer, EPC, and service provider for utility-scale solar and storage systems in the United States. We control and self-perform all processes from our nationwide solar and storage developments, to construction, O&M, and Asset Management. Our employees are empowered to drive our business in a collaborative, creative, and passion-driven environment that fosters long-term professional growth. There is a lot to learn at Strata, but we’re here to help you give your best and have a good time doing it. At Strata, you’re part of something big. We’re leading the industry in sustainable energy careers. We are driving innovation to make a difference for our customers, our employees, and our planet.