Weekend Production Supervisor

About the role

CTDI is a large-scale Engineering, Repair, and Logistics company serving major wireless, high-speed internet, and cable providers. The Production Supervisor coordinates and assigns activities of production workers, ensures production targets are met, maintains quality standards, and drives P&L results. This role supervises production operations within assigned areas or shifts.

Schedule

• Weekend Shift: 12:00 PM – 8:00 PM, Saturday & Sunday

Duties and Responsibilities

• Supervise workers operating production machinery, assembling items, performing quality control, or packaging goods for shipment.
• Schedule and assign tasks to workers, troubleshoot issues, and implement improvements to increase efficiency and productivity.
• Meet or surpass daily Key Performance Indicators (KPIs) with accurate reporting that consistently exceeds customer expectations.
• Deliver clear and concise information during shift transition meetings to ensure the next shift is prepared for success.
• Provide first-level support for any escalated issues during the work shift.
• Maintain consistent production quality by monitoring departmental performance metrics.
• Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
• Engage in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Assist in P&L forecasting and analysis, alongside labor planning and scheduling.
• Prepare and administer daily performance feedback and reporting as required.
• Coordinate the flow of work through the department and ensure sufficient inventory levels to meet demand and appropriate staffing.
• Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and processes.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment.
• Perform other duties as assigned based on the business the warehouse supports.

Required Skills And Experience

• 1+ years of leadership experience; materials/distribution environment preferred.
• Capable problem-solving and decision-making skills with a strategic focus on results and continuous improvement.
• Detail-oriented and organized, able to prioritize tasks and manage multiple projects simultaneously.
• Strong leadership and interpersonal abilities with effective verbal and written communication.
• Capacity to engage with customers in a professional manner.
• Strong computer skills, including proficiency in Microsoft Office.

Preferred Skills And Experience

• Previous experience in high-volume distribution, manufacturing, technical service (e.g., testing and repair), or forward logistics operations.
• Supervising temporary staff.
• Experience working with UKG and Kronos.
• General knowledge of OSHA Standards.

Educational Requirements

• Associate degree preferred or equivalent work experience.

Physical Demands and Working Conditions

• Warehouse environment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age