Weekend Intake Coordinator

Weekend Intake Coordinator role in Albuquerque, NM. Flexible availability on Fridays, Saturdays, and Sundays, with coverage extending into mid-morning on Mondays; hours may vary based on intake volume.

About the role

Serve as a vital connection point for patients, families, referral sources, and clinical teams during the hospice admission process, facilitating timely and seamless admissions so patients receive care when they need it most.

Responsibilities

• Receive referrals by phone or in person for designated department
• Provide an explanation of the benefits to patients, families, and community contacts
• Assist with finding alternative services when the patient is not a candidate for hospice
• Oversee scheduling of initial nursing assessment and admission
• Maintain admission packets and ensure that proper forms are available to admissions staff
• Assist community outreach representatives with marketing activities to promote relations with referral sources
• Assist with the completion of admission paperwork as needed
• Adhere to work schedule and maintain good punctuality and attendance record
• Provide telephone and clerical support to other staff members as time allows
• Maintain accurate clinical records, keeping track of goals and progress of clients’

Qualifications

• Be eighteen (18) years of age or older
• At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
• Ability to complete necessary documentation appropriately, legibly, and timely
• Ability to handle stressful and delicate situations
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
• Valid driver’s license and proof of insurance are required

Benefits

• Full benefits starting the first of the month after hire, including medical, dental, and vision coverage
• 401(k) with company match
• Generous paid time off
• Tuition reimbursement
• Hospice Certification bonus and salary increase
• Merit-based raises based on performance
• Life/AD&D and disability coverage
• Paid holidays
• Employee Referral Program
• Employee Discount Programs