Website Producer

The Position CallRail is looking for a Web Producer. At CallRail, our website is at the heart of our customer experience and business growth, and we are looking to add a driven, detail-oriented Web Producer to our Marketing team. Reporting to the Manager, Website Strategy, this position will be responsible for managing daily website updates and supporting accessibility, performance, and site troubleshooting efforts. This role requires a CMS expert with working knowledge of web best practices around accessibility, analytics, and UX. The ideal candidate enjoys hands-on publishing work and has a passion for building, growing, and optimizing a best-in-class website. What You'll Do Create, maintain, and update website content using a CMS; serve as the primary point of contact for content changesPerform regular content QA to catch issues before and after publishingPartner closely with our UX Designer to translate Figma designs into new pagesPartner with Engineering to set up and execute A/B tests within the CMSImplement approved pricing and parameter changes within the CMSHandle minor coding and troubleshooting for page-level issuesLead web accessibility efforts, including audits, compliance, and remediationMonitor page-level performance metrics and provide insights and recommendationsCollaborate closely with Marketing stakeholders, Design, Product, and EngineeringPerform regular full website QA and maintenance to ensure our site is functioning properly at all times What You'll Need Relevant experience in web production, working in a CMS (Builder.io)Solid understanding of HTML/CSS/JavaScriptWorking knowledge of Figma and experience translating designs into working pagesKnowledge of web accessibility standards (WCAG) and remediation practicesExperience with web analytics tools (Google Analytics, Google Tag Manager)Experience running or supporting A/B testsKnowledge of web best practicesExperience using project management tools (Asana)Comfortable using AI tools to streamline day-to-day production workAbility to build relationships with cross-functional teamsHighly organized and self-motivatedExcellent written and verbal communication skills If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision CoverageCompetitive HSA with company matchingPaid parental leaveFlexible vacation policy401K options with company dollar-for-dollar matchEmployee stock options available from day one$2,000 annual educational allowanceCatered lunch every Tuesday * an in-office perkMARTA transportation or office parking expenses coveredEmployee charitable donation company match, up to $500 annuallyRegular company outings and events Hybrid work options with $500 office stipend to set up your home officeDesignated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.