Webber - Toll Collector (Seasonal) - Infrastructure Management

Job Description

Responsible for operating a toll booth in a polite and efficient manner providing customers with a positive service experience.

• Interface with the public in a professional manner providing direction, safety briefing, toll rates, and information regarding travel routes and road conditions.
• Operate Clover and Yodel point of sale unit and collect cash, credit cards, or Yodel QR codes according to established rates.
• Reports counterfeit money, explosives, defective toll equipment, vehicles with gas bottles, and other restricted vehicles to the tunnel operator.
• Absorbs responsibility for assigned cash till; accounts for daily receipts by preparing cash, checks, credit/debit cards, and coupons report; maintains accountability for each transaction.
• Cooperate and communicate in writing or verbally with coworkers and supervisor.
• Able to understand instructions furnished in written, oral, or diagram form.
• Avoids legal challenges by complying with federal, state, and local legal requirements.
• Positively contribute to a diverse, inclusive, and fair work environment, free from discrimination, bullying, and harassment.
• Carry out all duties in line with Company policies and procedures as amended from time to time.

Knowledge, Skills & Abilities

• Ability to work flexibly and willingness to work extensively to meet business needs.
• Ability to communicate in a clear and concise manner verbally and in writing.
• Basic computer skills required.
• Able to clearly communicate safety instructions.
• Able to think clearly and focus on your safety in your immediate surroundings while using tools and equipment.
• This position requires a highly developed sense of safety awareness and perceptive ability.
• Able to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury, or accident.

Education & Experience

• High School Diploma, GED, or equivalent.
• One year of work experience in counting money and making change.
• Vocational/technical training in accounting, banking, bookkeeping, or cashiering can be substituted for the required work experience.
• Valid driver’s license required and a good driving record to drive company vehicles.

Work Conditions

• Position requires long periods of sitting/and or standing.
• Availability to work any shift assigned as well as weekends and holidays.
• Position requires wearing Personal Protective Equipment (PPE) appropriate to your job.