Web Merchandiser

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. As part of Hill’s Pet Nutrition, we are dedicated to transforming the lives of millions of pet families through pioneering innovation and science-led nutrition. With over 75 years of commitment to pet nutrition, Hill’s is the US #1 Veterinarian recommended pet food brand, supported by 220+ veterinarians, PhD nutritionists, and food scientists.

About the role

As the Web Merchandiser at Hill’s Pet Nutrition, you will own the end-to-end execution and optimization of our digital shopping experience. Your core mission is to create a seamless, high-converting digital ecosystem by driving findability, frictionless engagement, and customer loyalty across our digital channels. In this role, you will bridge the gap between user behavior and business growth—combining data-driven insights with strategic execution.

Responsibilities

• Ecosystem Optimization: Manage site taxonomy, click-flow navigation, attribution, and on-site traffic to maximize findability and conversion.
• Testing & Personalization: Plan and execute A/B testing and cross-sell/upsell strategies to elevate customer lifetime value and brand loyalty.
• Data & Performance Tracking: Monitor, analyze, and report on quantitative and qualitative web behavior to uncover actionable insights.
• Cross-Functional Collaboration: Partner with cross-functional teams to bring high-impact digital campaigns to life on schedule.
• Product Information Management: Ongoing optimization, monitoring, and refinement of our product data for our owned web properties, working with our PIM/DAM system.
• Site Merchandising Tactics: Continuous execution to support various campaign objectives, overall health and accuracy of site content, and collision testing for broken site experiences across our consumer properties.
• Site usability enhancements to increase conversion and improve the overall customer journey experience.
• Strategic Development: Collaborate with cross-functional teams to determine how to continuously optimize digital engagement experiences through utilization of UX and CX design principles.
• Own our experimentation and personalization roadmap by designing data-driven A/B testing strategies, executing campaigns, and training cross-functional partners on best practices.

Requirements

• Bachelor’s Degree.
• Data-Driven Mindset: 3+ years translating web analytics into clear, strategic growth initiatives.
• Technical & Platform Proficiency: Hands-on experience with Google Analytics, CMS, PIM, and DAM platforms. Ability to extract insights from large datasets and generate accurate reports for making effective business decisions.

Preferred Qualifications

• Frontend Familiarity: Solid understanding of UX/CX best practices alongside working knowledge of basic HTML, CSS, and JavaScript.
• Fostering Experimentation: Remaining curious and driving innovation.
• Teamwork/Collaboration: Ability to work with other functions to align on tests and collaborate with team members.
• Analysis/Decision Making: Gaining insights from data to inform decisions.

Pay

Salary Range: $96,000.00 - $137,000.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits

• Comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, and disability coverage.
• Participation in the 401(k) retirement plan with company matching contributions (subject to eligibility requirements).
• Minimum of 15 vacation/PTO days (prorated based on hire date) and 13 paid holidays for salaried employees (hourly employees receive a minimum of 120 hours).
• Paid sick leave adjusted based on role and location in accordance with local laws.