Web Developer (100% Remote)

About Us

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism.

Who We Look For

• Versatile people who thrive on variety and challenge.
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service, and Quality.

Responsibilities

• Writes well-designed, testable, efficient code by using web development best practices and evaluates existing code to ensure it meets industry standards, is properly structured, and is compatible with browsers, devices, or operating systems.
• Creates basic website layouts and user interfaces with HTML, CSS, JavaScript, and PHP.
• Integrates data from various back-end web services and databases.
• Works with stakeholders to gather and refine specifications and requirements based on technical needs.
• Creates and maintains software documentation.
• Ensures cross-browser compatibility of new features.
• Stays plugged into emerging technologies and industry trends and applies them to operations and activities.
• Collaborates with internal creative team to realize visual design intent.
• Collaborates with internal development teams for integration with Salesforce and back-end services.
• Demonstrates a foundational understanding of digital paid media and the consumer journey to optimize the website experience and convert leads.
• Delivers comprehensive execution of internal marketing development work such as website migration, website, and marketing portal maintenance.
• Evaluates existing code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.
• Performs routine site audits, as well as ongoing maintenance, expanding, and scaling our sites.
• Maintains communication with team members and supervisors concerning the strategic direction of our websites.
• Analyzes and reports on website performance, including re-engineering current web analytics outputs.
• Implements technical SEO fixes and recommendations.
• Performs other duties as assigned.

Requirements

• A bachelor's degree in computer science, web development, or software development. Equivalent combinations of education and relevant experience will be considered.
• A minimum of five (5) years of experience in advanced WordPress development and coding in B2C and B2B ecosystems.
• Fluency in web development fundamentals, including HTML, CSS, JavaScript, and frameworks such as Vue, React, Angular.
• Familiarity with back-end languages such as PHP, Java, Python, and frameworks such as Ruby on Rails, Node.js, and ASP.NET.
• UI/UX design experience with a working knowledge of graphic design and proficiency with responsive web design techniques.
• Familiarity with API development.
• Development and customization of existing WordPress themes & plugins.
• Experience with best practices in code standards and working in a code repo (linting, code reviews, branching strategies, CICD).
• Experience working with APIs and integrating 3rd party tools/services such as Zapier, Salesforce, Pardot, and SQL.
• Experience with instrumenting A/B testing tools and content targeting/personalization.
• Experience with optimizing pages for conversion and demand generation.
• Experience with Customer Data Platform (CDP).
• Communication and collaboration skills to engage with multiple technical and non-technical stakeholders and different teams to deliver solutions efficiently.
• Excellent project management skills, attention to detail, taking a proactive approach to test-driven development and best practices.
• Experience working in a fast-paced agile environment as a team player, taking initiative in a remote setting.
• Excellent verbal and written communication, presentation, and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to guide and support others through collaboration, including assisting teammates and contributing to shared processes, to foster a high-quality, team-oriented environment that drives results.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours as needed.
• Proficiency in Microsoft Office Suite and modern communication tools for virtual teams (e.g., Microsoft Teams, Slack).

Preferred Qualifications

• Prior experience with website analytic tools such as Google Analytics GA4 and Universal Analytics, Google Tag Manager, along with other technologies that track marketing data.
• Experience with Consent Management Platforms (CMPs), such as OneTrust.

Physical Demands

Employees may experience the following physical demands for extended periods of time:

• Sitting, standing, and walking (95-100%)
• Keyboarding (70-90%)
• Viewing computer monitor, tablet, and cell phone requiring close vision (70-90%)

Work Environment

100% Remote: Work environment is at home.

Pay

$110,000 to $121,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs.

Benefits

For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package.