Wealth Management Associate

About the role

Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/Private Wealth Advisor(s) (PWAs)/teams on a daily basis. As senior members of the service team, individuals in this role build trusted relationships with clients through regular interactions, leading with a client-first mindset. The role focuses on delivering an exceptional client experience and assisting in areas such as digital marketing, portfolio holdings, proposal tools, and financial planning.

Responsibilities

• Client Support:
  • Cultivate relationships with business partners and colleagues internally and externally.
  • Support the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience.
  • Assist the FA/PWA/team in delivering against their client service model, including preparing for regular meetings and tracking follow-ups.
  • Ensure all client service functions are performed in a timely manner; assign work to team members as needed.
  • Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities, such as executing money movement transactions, answering general non-investment related questions, educating or enrolling clients in digital tools (e.g., MS Online), and processing orders.
  • Remain current on all policies, procedures, and new platforms; share reminders and best practices with other service team members.
• Business Development & Operational Support:
  • Assist the FA/PWA/team in organizing and executing against their business plan, partnering closely with other market stakeholders.
  • Execute administrative elements of digital and in-person marketing strategies, including conferences, seminars, webinars, websites, social media, and regular email connectivity.
  • Prepare and review various client reports or financial plans from firm-approved systems for existing or prospective clients.
  • Assist with research using firm-approved systems.
  • Participate in existing or prospective client meetings, representing the service lens.
  • Participate in firm initiatives, special projects, and other duties as directed by local management.

Requirements

• Education and/or Experience:
  • Strong leadership skills.
  • Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Skills:
  • Technically proficient and quick learner of new and updated platforms.
  • Detail-oriented with superior organizational skills and ability to prioritize.
  • Expert knowledge of basic personal computer, MS Office (particularly MS Excel), and internet applications.
  • Exceptional writing, interpersonal, and client service skills.
  • Strong time management skills.
  • Team player with the ability to collaborate with others.
  • Ability to work in a fast-paced, evolving environment.
  • Adaptable and ability to multi-task.
  • Goal-oriented, self-motivated, and results-driven.

Pay

Expected base pay rates for the role will be between $90,000 and $130,000 per year at the commencement of employment. Base pay is determined on an individualized basis and is part of a total compensation package that may also include commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages.

Benefits

Morgan Stanley offers some of the most attractive and comprehensive employee benefits and perks in the industry, supporting employees and their families at every point along their work-life journey. There is also ample opportunity to move about the business for those who show passion and grit in their work.