Wealth Management Associate

About the Role

Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/Private Wealth Advisor(s) (PWAs)/teams on a daily basis. As senior members of the service team, individuals in this role build trusted relationships through regular client interactions, leading with a client-first mindset. The focus is on delivering an exceptional client experience while supporting FAs/PWAs/teams in areas such as digital marketing, portfolio holdings, proposal tools, and financial planning.

Responsibilities

• Client Support:
  • Cultivate relationships with business partners and colleagues internally and externally.
  • Support the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience.
  • Assist in delivering against the client service model, including preparing for regular meetings and tracking follow-ups.
  • Ensure all client service functions are performed in a timely manner; assign work to team members as needed.
  • Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities, such as:
    • Executing money movement transactions.
    • Answering general non-investment related questions concerning client accounts.
    • Educating or enrolling clients in digital tools (e.g., MS Online).
    • Accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity.
  • Remain current on all policies, procedures, and new platforms; share reminders and best practices with other service team members.
• Business Development & Operational Support:
  • Assist the FA/PWA/team in organizing and executing against their business plan, partnering with market stakeholders such as Practice Strategy Consultants and Branch Management.
  • Execute administrative elements of digital and in-person marketing strategies, including conferences, seminars, webinars, websites, social media, and regular email connectivity.
  • Prepare and review client reports or financial plans from firm-approved systems for existing or prospective clients.
  • Assist with research using firm-approved systems.
  • Participate in client and/or prospective client meetings, representing the service lens.
  • Participate in firm initiatives (e.g., training or education programs), special projects, and other duties as directed by local management.

Requirements

• 5+ years of work experience in a field relevant to the position.
• Four-year college degree or professional certification preferred.
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required.
• Additional product licenses may be required.

Skills

• Strong leadership skills.
• Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Technically proficient and quick learner of new and updated platforms.
• Detail-oriented with superior organizational skills and ability to prioritize.
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel), and internet applications.
• Exceptional writing, interpersonal, and client service skills.
• Strong time management skills.
• Team player with the ability to collaborate with others.
• Ability to work in a fast-paced, evolving environment.
• Adaptable and ability to multi-task.
• Goal-oriented, self-motivated, and results-driven.

About Morgan Stanley

At Morgan Stanley, we raise, manage, and allocate capital for our clients—helping them reach their goals. Our values—putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back—guide our decisions daily. We support and empower our employees and their families with some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move within the business for those who show passion and grit in their work.