Wealth Management Associate

Position Summary

Provides exceptional service to clients and supports Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Builds trusted relationships through regular interactions with clients.

Client Service Duties and Responsibilities

• Cultivate relationships with business partners and colleagues internally and externally
• Support the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience
• Assist the FA/PWA/team in delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups
• Ensure all client service functions are performed in a timely manner, assigning work to team members on a daily basis if/as needed
• Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning clients' accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders, and/or entering solicited orders in a clerical capacity
• Remain current on all policies, procedures and new platforms and share reminders and best practices with other service team members

Business Development Support

• Organize and execute against the FA/PWA/team's business plan, partnering closely with other market stakeholders such as Practice Strategy Consultants and Branch Management
• Execute against all administrative elements of digital and in-person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity
• Prepare and review various client reports or financial plans from firm-approved systems for existing or prospective clients
• Assist with research using firm-approved systems

Job Description

• Participate in existing client and/or prospective client meetings, representing the service lens
• Participate in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management

Education, Experience, Knowledge & Skills

• 5+ years of work experience in a field relevant to the position required
• Four-year college degree or professional certification preferred
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
• Additional product licenses may be required
• Knowledge/Skills:
• Strong leadership skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Technically proficient and quick learner of new and updated platforms
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Able to work in a fast-paced, evolving environment
• Adaptable and able to multi-task
• Goal oriented, self-motivated and results driven

Reports To

Business Service Officer

What You Can Expect From Morgan Stanley

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

Expected Base Pay Rates

Between $80,700 and $89,800 per year at the commencement of employment.