Wealth Channel Intern

About the role

Join our growing team as the front line of support and relationship management for our energy customers, subscribers, and borrowers across multiple geographies including Brazil, South Africa, Colombia, and the U.S.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and loyalty
• Manage relationships with key stakeholders in the energy sector
• Resolve customer issues and complaints efficiently
• Collaborate with cross-functional teams to deliver high-quality services

Requirements

• Bachelor's degree in Business Administration, Communications, or related field
• At least 2 years of experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to work independently and manage multiple tasks simultaneously

Qualifications

• Fluency in English and Portuguese
• Knowledge of local regulations and industry standards in at least one of the mentioned geographies

Skills

• Customer service skills
• Problem-solving abilities
• Interpersonal skills
• Teamwork and collaboration

Benefits

• Competitive salary package
• Incentive programs
• Professional development opportunities
• Flexible working hours
• Health insurance

Pay

Commensurate with experience

Schedule

Full-time

Benefits

• Health insurance
• Flexible working hours
• Incentive programs
• Professional development opportunities