Waterpark Cashier

About the role

Join the Westgate Lakes Resort & Spa team and contribute to creating unforgettable vacation experiences for guests from around the world. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll have opportunities for career growth at this location or across 60+ resorts.

Responsibilities

• Handle and balance daily receipts, including cash, checks, credit cards, and vouchers, following all accounting and procedural standards.
• Maintain full cash drawer/bank accountability and perform POS responsibilities per company guidelines.
• Greet guests promptly, provide excellent service, and apply suggestive selling techniques to enhance guest satisfaction and maximize sales.
• Accurately record services rendered and maintain department records.
• Resolve guest inquiries and complaints professionally and urgently.
• Follow all opening, running, and closing procedures, including guest walk-out protocols.
• Adhere to departmental standards for cash/check handling, safety, security, and participation in company performance programs.

Requirements

• Must be at least 18 years old with a valid driver’s license to drive company equipment.
• Ability to lift 35 lbs and work in outdoor weather conditions.
• Strong written and verbal communication skills with the ability to interact with all levels of team members and guests in an attentive, service-oriented manner.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Westgate Resorts is a smoke- and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.

Benefits

• Comprehensive health benefits: medical, dental, and vision coverage.
• Paid time off: vacation, sick, and personal time to recharge.
• Paid holidays.
• 401(k) with generous company match to support your future.
• Daily pay: access your earnings when you need them.
• Family-focused benefits: pregnancy, parental leave, and adoption assistance.
• Wellness programs to support your well-being.
• Flexible Spending Accounts (FSA).
• Tuition assistance to help you grow your career.
• Military leave.
• Employee Assistance Program (EAP): support when you need it most.
• Life, disability, accident, critical illness, and hospital insurance.
• Pet insurance for your furry family members.
• Loyalty program: exclusive discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
• Low-cost gym membership.
• NEW! David A. Siegel Legacy Scholarship: up to $40,000 for team members’ dependents.
• Career growth and advancement opportunities.
• Community involvement: give back and make an impact.