Water Mitigation Technician - $18–$23/hr

About the role

We’re hiring immediately for our Greenville, NC team. CareMaster has been helping families and businesses recover from water, fire, mold, and storm damage for more than 55 years. This role is ideal for someone with experience in restoration, construction, demolition, maintenance, general labor, facilities work, or hands-on field service. Direct water mitigation experience is a strong advantage, but we are willing to train the right person.

Responsibilities

• Respond to water damage, mold, fire, and storm-related restoration jobs
• Extract water and remove damaged materials when needed
• Set up drying equipment, containment, and jobsite protection
• Take moisture readings and monitor drying progress
• Auxiliary tasks such as demolition, cleanup, packing, moving contents, and jobsite preparation
• Document work with photos, notes, readings, and daily updates
• Communicate professionally with customers, supervisors, and teammates
• Keep trucks, tools, equipment, and jobsites clean and organized
• Follow safety procedures and company standards
• Participate in the emergency on-call rotation after training

Requirements

• Dependable, coachable, and willing to work hard
• Comfortable with physical work, tools, equipment, and changing jobsite conditions
• Able to communicate respectfully with customers during stressful situations
• Strong attention to detail with photos, notes, and documentation
• Valid driver’s license, acceptable driving record, and ability to meet company vehicle insurance requirements, including being at least 21 years of age
• Able to successfully complete applicable pre-employment requirements, including background check and motor vehicle record review, in accordance with company standards and applicable law
• Able to lift, carry, bend, kneel, climb, and work in residential and commercial properties
• Available for some evenings, weekends, and emergency response work
• Restoration, construction, demolition, maintenance, janitorial, moving, warehouse, or field service experience preferred
• Preferred but not required: Water mitigation or restoration experience, IICRC WRT certification, experience with moisture meters, dehumidifiers, air movers, containment, demolition, or drying equipment, experience using DASH, DryTrack, Xactimate, or similar restoration software, desire to grow into a Lead Technician role

Qualifications

No restoration experience yet? That's okay. If you have a strong work ethic, show up on time, communicate well, and take pride in doing the job right, we can train you. Many successful restoration professionals started in construction, general labor, maintenance, moving, warehouse work, or customer service.

Skills

• Strong work ethic
• On-time attendance
• Effective communication skills
• Pride in work
• Physical stamina and strength
• Ability to handle stress
• Attention to detail
• Use of relevant tools and equipment

Benefits

• $18–$23 per hour, based on experience, reliability, and certifications
• Overtime opportunities: $500 bonus after 90 days of successful employment
• Paid training and certification support
• Clear growth path to Lead Technician and beyond
• Health, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Company-provided tools, uniforms, safety equipment, and phone
• Consistent year-round work
• Overtime pay at time-and-one-half for hours worked over 40 in a workweek unless an exemption applies

Schedule and location

• Based out of our Greenville, NC office
• Full-time position
• In-person, field-based work
• Some evening, weekend, and emergency work required
• Service area includes Greenville and surrounding Eastern North Carolina communities

Vehicle, driving, and pre-employment requirements

• All applicants must be at least 21 years of age and must have a valid driver’s license with an acceptable driving record.
• This requirement is tied to company vehicle use, field response duties, jobsite travel, and CareMaster’s commercial auto insurance requirements.
• Final eligibility for vehicle operation is subject to review of driving history and confirmation that the applicant meets company and insurance standards.

Equal Opportunity Employer

We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.