Water Damage Specialist - Basic

About the Role

This position provides operational support in mitigation efforts for clients, representing level 2 in the progressive itinerary of Water Damage at BELFOR. Under supervision, you will perform tasks related to water pumping, extraction, mold removal, and the use of specialized equipment.

Responsibilities

• Receive and follow instructions provided by the team leader.
• Know and understand MSDS protocols for chemical products used during mitigation processes.
• Perform daily inspections of vehicle safety and maintenance; keep vehicles clean and in optimal condition.
• Demonstrate mastery of BELFOR’s Book of Damage Caused by Water.
• Under supervision, properly use equipment such as the scraper and rinse rod, weighed trawl, weighed extractor, water extractor, portable extraction unit, and legal discharge/drainage systems.
• Build adequate containment systems using appropriate calculations and equipment (e.g., Neg Air, HEPA vacuum).
• Use cleaning and disinfecting solutions and debris removal techniques in confined areas.
• Apply proper lifting techniques, sliding pads, and polystyrene foam blocks; protect client belongings.
• Under supervision, remove vapor barriers, label recoverable cuttings, create airflow holes, and install systems such as Injectidry, Directed-In, and Octi-Dry.
• Use non-penetrating and penetrating meters as required.
• Comply with BELFOR’s standards to safeguard client property.
• Demonstrate deep knowledge of customer service principles and practices.
• Work under time constraints to meet deadlines.
• Travel periodically and work nights/weekends as requested.
• Accurately report time worked, equipment, and consumables used.
• Attend BELFOR-sponsored operations and required security training courses.

Requirements

• Water pumping and extraction.
• Mold remediation.
• Moving and re-setting contents.
• Setting drying equipment.
• Antimicrobial applications as appropriate.
• Vehicle safety and maintenance inspections.
• Maintaining vehicles in clean, serviceable condition.
• Constructing polyethylene enclosures.
• Removing and disposing of debris.
• Maintaining equipment used in daily tasks.
• Additional duties as required.

Qualifications

• Ability to identify product (consumables), usage, and disposal requirements with training.
• Knowledge of various pump systems.
• Eligible to operate a motor vehicle per BELFOR’s vehicle policy.
• Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• English language literacy and fluency.

Physical Demands

• Frequent lifting in excess of 50 lbs.
• Occasional assisted lifting from 41 lbs+ (up to 50% of the time).
• Access and mobility in tight spaces.
• Sustained periods of standing, sitting, walking, bending, and kneeling.
• Ability to use mobile devices for data and time collection.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.