Water Damage Specialist - Basic

About the Role

This position provides operational support in mitigation efforts for clients. Qualified candidates must perform tasks related to pumping and extracting water, mold removal, and use various types of specialized equipment under supervision. This role represents level 2 in the progressive itinerary of Water Damage at BELFOR.

Responsibilities

• Receive instructions provided by the team leader.
• Know and understand the MSDS protocols for chemical products used during mitigation processes.
• Perform daily inspections of vehicle safety and maintenance; keep vehicles clean and in perfect working condition.
• Demonstrate mastery of the BELFOR Book of Damage Caused by Water.
• Under supervision, demonstrate understanding and proper use of the scraper and rinse rod, weighed trawl, weighed extractor, water extractor, portable extraction unit, and appropriate legal discharge and drainage systems.
• Build adequate containment systems using appropriate calculations and equipment (e.g., Neg Air, HEPA vacuum).
• Properly use cleaning and disinfecting solutions and debris removal techniques in confined areas.
• Use appropriate lifting techniques, sliding pads, and polystyrene foam blocks; protect client personal belongings.
• Under supervision, remove vapor barriers, remove and label recoverable cuttings, make holes for airflow, install Injectidry, Directed-In, and Octi-Dry systems, and use non-penetrating and penetrating meters.
• Comply with BELFOR standards to safeguard client property.
• Demonstrate deep knowledge of customer service principles and practices.
• Work under time constraints to meet deadlines.
• Travel and work nights/weekends as periodically requested.
• Accurately report time worked, equipment, and consumables used.
• Attend BELFOR-sponsored operations and required security training courses.

Requirements

• Water pumping and extraction
• Mold remediation
• Moving and re-setting contents
• Setting drying equipment
• Antimicrobial applications as appropriate
• Vehicle safety and maintenance inspections
• Maintaining vehicles in clean, serviceable condition
• Constructing polyethylene enclosures
• Removing and disposing of debris
• Maintaining equipment used in daily tasks
• Additional duties as required

Qualifications

• Ability to identify product (consumables), usage, and disposal requirements with training
• Knowledge of various pump systems
• Eligible to operate a motor vehicle per BELFOR’s vehicle policy
• Sense of urgency, professional demeanor, positive attitude, and strong work ethic
• English language literacy and fluency

Physical Demands

• Frequent lifting in excess of 50 lbs
• Occasional assisted lifting from 41 lbs+ (up to 50% of the time)
• Access and mobility in tight spaces
• Sustained periods of standing, sitting, walking, bending, and kneeling
• Ability to use mobile devices for data and time collection

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.