Water Damage Restoration Crew Chief

About the role

Voda Cleaning and Restoration is seeking a Lead Restoration Crew Chief to join our dynamic team. This position involves responding to residential and commercial water, mold, fire, smoke, and odor losses, performing initial inspections, explaining the restoration process, leading crews, and solving problems in the field.

Responsibilities

• Respond to residential and commercial water, mold, fire, smoke, and odor losses.
• Perform initial inspections and develop the field scope of work using IICRC S500 and S520 standards (Xactimate writing is not required).
• Explain the restoration process clearly and professionally to homeowners and customers.
• Lead crews of 1–3 technicians while remaining actively involved in the work.
• Adapt to changing jobsite conditions and solve problems in the field to keep projects moving.

Requirements

• MUST HAVE: Ability to write scope and send to Xactimate writer team with pictures and give an overview of what is needed.
• Assess Category 1, 2, and 3 water losses.
• Determine proper placement and quantity of air movers, dehumidifiers, air scrubbers, and drying equipment.
• Perform moisture mapping and monitor drying progress.
• Build containments and maintain negative air.
• Perform proper flood cuts and selective demolition.
• Remove damaged materials safely.
• HEPA vacuum, clean, disinfect, and wipe structural framing.
• Apply EPA-approved antimicrobial products.
• Follow proper mold remediation procedures.
• Wear and enforce appropriate PPE.
• Thoroughly document every phase of every project through photos, moisture readings, and job notes.
• Lead by example every day.
• Train and mentor technicians.
• Promote teamwork, accountability, and professionalism.
• Maintain a positive jobsite culture.
• Hold yourself and your team to high standards.
• Maintain accurate job documentation in software tools: Learn our tools with True Restore (mapping software), Service Titan (scheduling software), DelightTree (training software).
• Keep restoration equipment clean, organized, and deployment ready.
• Keep company vehicles clean and professional at all times.
• Help maintain a clean and organized warehouse/shop.
• Participate in the daily team huddle beginning promptly at 7:45 AM in Bernardsville.
• Be prepared to depart for the first job by approximately 8:30 AM.

Qualifications

• Minimum 3 years of restoration experience.
• Previous experience leading restoration crews.
• Strong knowledge of water mitigation and mold remediation.
• Working knowledge of IICRC S500 and S520 standards.
• IICRC WRT certification.
• ASD certification preferred.
• AMRT certification preferred.
• FSRT certification plus is a plus.
• Xactimate knowledge is a plus.
• Strong leadership and decision-making abilities.
• Excellent communication skills.
• Organized and detail-oriented.
• Ability to remain calm under pressure.
• Professional appearance and attitude.
• Strong work ethic with a "lead from the front" mentality.
• Valid driver's license with a clean driving record.
• Ability to lift 75+ pounds.
• Ability to work in crawlspaces, attics, and other confined environments.
• Ability to safely operate company vans, trucks, and restoration equipment.
• You naturally take ownership instead of waiting to be told what to do.
• You enjoy solving problems.
• You believe every customer deserves outstanding service.
• You take pride in doing the job right the first time.
• You hold yourself to high standards.
• You enjoy mentoring others.
• You aren't afraid to get dirty while still communicating professionally with homeowners.

Skills

• Competitive pay with overtime opportunities.
• Paid Time Off.
• Paid Sick Leave.
• Modern trucks and professional restoration equipment.
• Paid training and continuing education.
• Opportunities to earn additional IICRC certifications.
• Advancement opportunities as our company continues to grow.
• A supportive, team-oriented culture.
• The opportunity to make a real difference in people's lives.

Benefits

• Paid Time Off.
• Paid Sick Leave.

Pay

Annual Earnings: Approximately $52,000–$80,000+ based on experience, certifications, and overall positive mentality (a must!)

Schedule

Be prepared to depart for the first job by approximately 8:30 AM.

Participate in the daily team huddle beginning promptly at 7:45 AM in Bernardsville.

Work shifts may vary based on job site availability and client needs.

Flexible scheduling is available upon request.

Hours may vary depending on the season and workload.

Some weekend and evening work may be required.

Travel may be necessary to different locations as needed.

Must be available to work during peak seasons.

Must be available to work holidays and weekends as needed.

Must be available to work evenings and weekends as needed.

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