Wastewater Process Technician

About The Role

At Northumbrian Water, we proudly provide water and sewerage services to 2.7 million customers across the Northeast of England. This role sits within our wastewater treatment service, where we are dedicated to protecting and enhancing the environment while improving the quality of our rivers and coastal waters for the benefit of both wildlife and the communities we serve. We’re delighted to offer an opportunity to join us as a Process Technician, playing a key role in delivering this essential service. We’re looking for someone with transferable skills and the drive to develop and succeed in a technical role. You don’t need to come from a water industry background, what matters most is your willingness to learn and grow. At Northumbrian Water, we are committed to your development and will support you with formal training and ongoing opportunities to build your career.

Responsibilities

• Investigate and manage asset flow at our sewage pumping stations and sewage treatment works.
• Ensure performance and compliance are maintained as well as support key capital investment projects aimed at upgrading instrumentation.
• Raise awareness of flow compliance across the team, embedding best practice and coaching others to strengthen overall capability.
• Monitor asset performance against key measures, using data and business intelligence systems to carry out detailed desktop investigations.
• Follow up on-site checks and mechanical inspections to validate findings and ensure data accuracy, documenting outcomes in clear, high-quality reports.
• Work collaboratively to influence and shape ways of working around flow management and compliance, while building technical knowledge of how wastewater assets are controlled and operated.
• Participate in the escalation standby rota to support operational colleagues with issues out of hours.

Requirements

You’ll be working in a variety of environments, carrying out practical tasks to ensure assets are operating effectively, and undertaking fault-finding investigations whenever issues arise. As part of the role you will be required to participate in the standby rota to support operational colleagues with issues out of hours. Candidates who participate in the standby rota, must live within a reasonable commuting distance of the geographical area they are covering or their work depot.

Qualifications

• A full UK driving licence is essential for this role.

Skills

• Technical capability
• Strong interpersonal skills
• Proactive problem-solving
• Data analysis and interpretation

Benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve.
• A company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• An award-winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Sustainable travel support – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low-cost loans through Salary Finance.
• Support with your development – we offer a range of development opportunities, can support you through an interest-free qualification loan and we’ll even pay for any relevant professional body subscription.

Pay

Starting Salary - £38,080 - £44,800 (depending On Experience)

Schedule

Full time 37 hours per week plus participation on standby rota

Location

Northumberland