Warranty Sales Specialist

As a Post Sales Account Specialist, you'll engage with customers after their purchase, helping them protect the products they've invested in through our industry-leading protection plans. Working in a professional office environment, you'll leverage your sales and relationship-building skills to guide customers toward informed decisions. You'll be the trusted advisor who transforms a "maybe later" into a "glad I did." What You’ll Be Doing Proactively connect with customers through phone calls, emails, and text messages.Educate customers on the value of our Ironclad, Ironclad+, and Lifeproof Protection Plans.Listen, uncover customer needs, and recommend the best coverage options.Close sales and process transactions with accuracy and confidence.Track performance, manage your pipeline, and turn opportunities into results.Partner with store teams and leaders to deliver a seamless customer experience.Share insights and customer feedback to help shape future improvements. What Makes You Successful You're a natural communicator who enjoys talking with people.You love helping customers find solutions that make sense for them.You're motivated by goals, results, and personal achievement.You stay organized and can confidently manage multiple customer conversations.You bring positivity, professionalism, and a customer-first mindset to every interaction.Sales, retail, customer service, or call center experienceAppliance industry experienceWarranty or protection plan sales experienceCRM or sales system experience Why You'll Love This Role Build meaningful customer relationshipsEarn success by turning opportunities into salesDevelop valuable sales and consultative communication skillsJoin a collaborative team that celebrates wins and supports growthMake a direct impact on customer satisfaction and business results What We Offer Competitive Compensation ($16 per hour base + 30% of gross profit for commission) - Your earnings are in your hands!Supportive team culture. Work with professionals who inspire success.Set schedule (Mon-Fri, regular business hours). Work-life balance matters!Appliance discounts. Generous employee discounts on appliances and accessories for your home.Health, dental, vision, and short-term disability benefits.401k plan with company match. Ready to Make Every Conversation Count? If you're driven, customer-focused, and excited by the thrill of helping people while achieving goals, we want to hear from you. Join us and help customers protect what matters most.