Warranty Compliance Auditor East

Key Responsibilities

• Conduct dealership audits covering warranty, parts, labor rates, sales, and service operations to ensure compliance with established policies and procedures.
• Perform in-dealership compliance reviews of documentation, parts usage, and accounting records (50%-75% travel required).
• Analyze cost and volume data to support cost containment initiatives and identify operational trends.
• Develop and deliver detailed audit reports, including corrective action plans for dealership improvements.
• Provide training to dealership personnel and regional teams on compliance processes and policy adherence.
• Monitor implementation of corrective actions and provide ongoing support and follow-up with stakeholders.
• Evaluate warranty procedures, claims submissions, documentation practices, and parts handling for compliance.
• Compile and maintain audit documentation and compliance records for internal tracking and reporting.
• Ensure adherence to information security policies and proper handling of confidential business information.
• Collaborate with regional teams to identify and address non-compliance trends and operational gaps.

Qualifications

• College degree in Automotive Technology, Business Administration/Management or equivalent work experience.
• ASE certification recommended.
• 5 plus total years of automotive experience.
• In-dealership experience with emphasis on business and service department administration.
• Experience in dealership warranty processing, claims adjusting, investigation, and warranty policy interpretation.
• Automotive technical knowledge and dealer service experience a must.
• Good interpersonal and negotiation skills.
• Strong presentation skills.
• Professional appearance and conduct.
• Knowledge of Microsoft Office suite programs, and dealer management systems.
• Ability to work independently.
• Comfortable engaging with dealership executives.
• Strong analytical skills.

Preferred (Optional)

• Experience working with premium automotive brands.
• Familiarity with compliance auditing frameworks and dealership performance metrics.

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem.
• Dental/Vision/Various Ancillary coverages through Unum.
• 401(k) retirement savings plan.
• Paid-time-off options.
• Company-paid Employee Assistance Program (EAP).
• Discount programs through ADP WorkforceNow.

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!