Warehouse Worker / Qualified Driver

About the role

PACE Supply, a leading employee-owned wholesale distributor of plumbing supplies, has an exciting full-time opportunity at our Twin Falls, ID location. We're seeking a motivated, self-motivated warehouse team member who is committed to excellence and helping us deliver outstanding customer service every day.

Key Responsibilities

• Receive, store, and distribute products efficiently
• Perform general warehouse duties including picking/packing orders, stocking shelves, and maintaining accurate inventory
• Safely make deliveries to customers as needed (using a 24ft truck)
• Coordinate with dispatch to ensure timely and efficient delivery schedules
• Safely deliver plumbing products to customers' homes and designated locations
• Ensure all deliveries are completed accurately and on time, following established routes and schedules
• Obtain customer signatures on packing slips for receipt of goods and maintain accurate delivery records
• Address and resolve customer concerns in the field, escalating issues when necessary
• Communicate delivery status and any delays to the scheduling and routing team to ensure smooth operations
• Safely load and unload trucks, ensuring proper handling and secure transport of materials
• Perform routine vehicle inspections using the designated inspection form and report any safety concerns to management
• Maintain the cleanliness and basic upkeep of the delivery vehicle to ensure compliance with safety and company standards
• Receive work orders from the supervisor and prioritize tasks based on scheduling needs
• Pull orders from inventory manually or using a forklift, ensuring accuracy and efficiency
• Pack and label materials for delivery or customer pick-up, preparing necessary documentation such as bills of lading
• Verify filled orders before delivery or pick-up to ensure accuracy and timeliness
• Restock shelves and racks from overstock as needed to maintain proper inventory levels
• Assist in training new Delivery Drivers on company procedures, safety protocols, and customer service expectations
• Maintain a clean and organized work environment, following safety protocols in the warehouse and delivery areas
• Foster a positive work atmosphere by communicating effectively with customers, coworkers, and management

Requirements

• High school diploma or equivalent credential required
• Possess a valid ID Class C Driver's license and be at least 21 years of age
• Must have clean driving record
• Can pass a background check and drug test
• 2 years of professional driving related experience and/or training
• Long hours of moving and heavy lifting, up to 50 lbs
• Basic knowledge and proper use of the English language, including reading, writing, and oral communications
• Ability to put things in a proper sequence (e.g., by size, alphabetically, numerically) and to put like items together
• Knowledge of driving laws and adherence to speed limits while driving a company vehicle
• Knowledge of the procedure in the event of an accident in the warehouse or in company vehicle

Qualifications

• Holds a valid Class C driver's license with a clean driving record
• Has prior experience in deliveries and working with dispatch
• Is organized, detail-oriented, and excels at customer communication
• Can lift heavy packages and thrive in a fast-paced, team-oriented environment
• High school diploma/GED or equivalent
• Previous warehouse experience is strongly preferred, but not required

Schedule

• Monday-Friday schedule, 7:00 AM - 4:00 PM
• Overtime availability

Benefits

• Competitive pay
• Comprehensive benefits package including medical, dental, and vision care available within the first 30 days
• Life insurance
• Sick days, holidays, and vacation
• Two retirement programs: 401(k) and ESOP
• Opportunities for career growth in a supportive, employee-owned company

Physical Requirements & Work Environment

• The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear
• Ability to lift items that weigh up to 50 lbs regularly, including carrying, dragging, and walking with materials, as well as using a hand-truck
• Prolonged periods of standing or sitting at a desk and working on a computer
• Specific vision abilities required include distance vision, peripheral vision, and depth perception
• The employee is frequently exposed to moving mechanical parts and outside weather conditions
• Occasionally, the employee may be exposed to high, precarious places and vibration
• The noise level in the work environment is usually moderate