Warehouse Worker

Key Areas of Responsibilities (KAR)

• Safety of Personnel, Food, and Equipment
• Customer Service – external and internal, positive in all circumstances
• Accuracy of Inventory – Incoming and Outgoing
• SOP’s Followed – pre-trip/post-trip inspections, cleanliness of vehicles/work area, etc.

Principal Duties and Responsibilities

• Drive Food Bank vehicles to make product pickups and deliveries to agencies and affiliate food banks.
• Responsible for appropriate usage of refer units on vehicles, keeping storage types the same per pallet, and assisting in putting away inventory correctly. Sanitation of vehicles.
• Ensure that customer’s orders are accurately picked and staged for fleet. According to established guidelines and the appropriate “pick” sheet, accurately and thoroughly fulfill inventory order requests.
• Accurately account for all products received; complete receiving forms for inventory documentation.
• Accurately, efficiently and safely store items on racks, shelves, bins or refrigerated rooms/freezers according to product type, size, expiration date or product code.
• Utilize conscientious and safe handling of all warehouse material handling equipment including pallet jacks, hand dollies and forklift in order to avoid personal injury to self, others and damage to product, equipment or facility.
• Perform monthly inventory count, as instructed, by physically counting and accurately recording product quantity and type, notifying manager immediately of discrepancies or problems.
• Maintain a clean, orderly and safe work area at all times including warehouse, grounds, bins and equipment; clean up spills immediately; keep walk areas and exits clear; lock and secure equipment and facility as required; notify manager of problems or needed repairs immediately.
• Work with and may oversee work of volunteers to complete order processing and customer service, requiring the ability to communicate clearly and effectively in explaining procedures or following up with volunteers.
• Demonstrate professionalism and speak respectfully when interacting with staff, volunteers and the general public.

Job Qualifications

• At least three years of experience in a warehouse environment preferably in the food industry
• Possess basic math skills including adding, subtracting, multiplying and dividing.
• Must be forklift certified and professionally trained in food safety
• Ability to operate material handling equipment such as dollies and pallet jacks
• High level of personal integrity and honesty