Warehouse Truck Service Office Assistant

About the Role

The Truck Service Office Assistant performs clerical and customer service-related tasks to support the efficient operation of the Truck Shop.

Responsibilities

• Properly answer and respond to incoming calls and caller needs. Take detailed messages and transfer calls as necessary.
• Schedule incoming trucks for repair and enter work orders in the JD Edwards system.
• Using an effective filing system, properly maintain electronic and paper documents as required.
• Contact vendors to order parts as requested; resolve any issues with invoices, order status or items received.
• As part of the ordering process, create purchase orders within the JD Edwards system to properly track quantity and pricing, validate invoices and orders received, and forward for vendor payment.
• Work with Truck Service Manager and warehouse personnel to efficiently implement quarterly cycle counts to ensure accurate inventory accountability and control.
• Maintain documentation of annual vehicle inspections; timely provide required documentation to the corporate DOT team.
• Maintain SDS as required for chemicals used in the Truck Shop.
• Communicate with MFA Oil Company personnel in various departments as needed to provide information, schedule repairs, track inventory and support accounting functions.

Requirements

• High School diploma or equivalent
• Experience using PC-based productivity tools, such as Word and Excel
• Ability to type and operate a calculator efficiently
• Organizational skills
• Oral and written communication skills
• Ability to work effectively with minimal supervision
• Ability to lift and carry boxes weighing up to 25 pounds
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
• Ability to meet Company requirements, including successful pre-employment background check and drug test
• Legal authorization to work in the United States

Preferred Skills

• Knowledge of JD Edwards programs
• Experience with truck shop operations and work orders
• Ability to grasp new concepts quickly
• Ability to perform detailed work with accuracy
• Ability to set priorities and goals and develop plans for achieving them
• Ability to obtain forklift certification

About MFA Oil Company

MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.

Benefits

• Competitive wages
• Paid time off and paid company holidays
• Eligibility for profit sharing and/or performance incentives
• Medical, dental, and vision coverage
• Employee assistance program
• Company-paid life insurance
• Company-paid short- and long-term disability
• 401(k) plan with company match (pre-tax and Roth options)

Growth & Development

• Opportunities for internal advancement and professional development including on-the-job training
• Educational expense assistance for employees seeking to continue their education aligned with their employment