Warehouse Team Lead

Key Responsibilities

• Lead daily warehouse operations and assign work priorities.
• Provide guidance, coaching, and support to Warehouse Associates throughout each shift.
• Monitor order fulfillment to ensure shipping deadlines are consistently met.
• Maintain high standards for inventory accuracy and warehouse organization.
• Conduct inventory counts and investigate discrepancies.
• Assist with receiving, stocking, picking, packing, and shipping as operational needs require.
• Train new Warehouse Associates on warehouse procedures, safety standards, and best practices.
• Monitor productivity and provide real-time coaching.
• Escalate operational concerns to warehouse management when appropriate.
• Help enforce company policies, safety procedures, and operational standards.
• Assist with scheduling priorities and workload balancing.
• Recommend workflow improvements that increase efficiency and accuracy.
• Foster a positive, collaborative, and accountable team culture.

Requirements

• A high school diploma or equivalent.
• Previous warehouse or fulfillment experience.
• Demonstrated leadership or team lead experience.
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to lift up to 50 pounds.
• Comfortable using warehouse technology and inventory systems.
• Strong attention to detail.

Preferred Qualifications

• Previous warehouse, fulfillment, or logistics experience.
• Prior experience leading or supervising warehouse teams.
• Experience with inventory control and cycle counting.
• Experience with shipping software and warehouse management systems.
• Knowledge of lean operations or process improvement methodologies.
• Familiarity with trading card games, collectibles, or e-commerce fulfillment.