Warehouse Team Lead

Job Summary

The Warehouse Team Lead is responsible for overseeing daily warehouse operations, ensuring efficient workflow, accurate inventory management, and a safe working environment. This role includes supervising warehouse staff, coordinating shipments and deliveries, and maintaining high standards of productivity and quality.

Key Responsibilities

• Supervise daily warehouse activities including receiving, storage, order picking, packing, and shipping.
• Assign tasks and provide direction to warehouse associates to meet operational goals.
• Ensure that all inbound and outbound shipments are processed efficiently and accurately.
• Monitor workflows and adjust as needed to support changing priorities or workloads.
• Lead, motivate, and train warehouse staff to achieve performance targets.
• Provide coaching and feedback to team members to promote skill development and accountability.
• Assist in scheduling work shifts and ensuring proper staffing levels.
• Support new employee onboarding and ensure adherence to company policies and safety procedures.
• Maintain accurate inventory records and assist with regular cycle counts and audits.
• Investigate and resolve discrepancies in inventory or shipping documentation.
• Ensure all products meet quality standards before shipment.
• Oversee proper labeling, packaging, and handling of materials.
• Enforce safety policies and procedures to maintain a safe working environment.
• Conduct regular safety checks and report potential hazards promptly.
• Ensure compliance with warehouse regulations, company policies, and local laws.
• Identify opportunities for operational efficiency and cost reduction.
• Collaborate with management to develop and implement improved warehouse processes.
• Utilize warehouse management systems (WMS) to optimize operations and track performance metrics.

Qualifications

• High school diploma or GED.
• 3+ years of experience in warehouse operations, with at least 1–2 years in a leadership role.
• Experience with Warehouse Management Systems (WMS) and Microsoft Office Suite.

Skills and Competencies

• Strong leadership and communication skills.
• Excellent organizational and time management abilities.
• Ability to lift up to 50 lbs and work in a fast-paced, physically demanding environment.
• Strong problem-solving and decision-making skills.
• Knowledge of safety protocols and warehouse best practices.