Warehouse Support, RIC Monday-Friday 8:00am-4:30pm

Duties and Responsibilities

• Ensures a safe working environment by keeping work areas orderly and clear of hazards.
• Receive incoming product and packages via UPS and truck shipments.
• Label and put-away inbound inventory to bin locations and bulk shelving.
• Performs bin maintenance and cycle counts as necessary to maintain RIC inventory accuracy.
• Review vendor packaging and label bin location to help others identify Unit of Measure issues to prevent pulling errors.
• Pull orders to support called in customer pick-ups, UPS and truck shipments.
• Process and input information in company-based computer system which include Freighting completed packages for UPS and truck shipments.
• Operate basic warehouse vehicles. (i.e., electric pallet jack and/or forklift)
• Submit verbal or email requests to supervisor to order supplies and product to ensure continued R.I.C. operations are maintained to service customer orders.
• Provide customer service to internal associates and MSC customers using all tools available including, but not limited to, phone, email and the Internet.
• Provide face to face customer service to called in customer orders, in accordance with MSC standards to ensure customer satisfaction, account retention and revenue generation.
• Submit Purchase Orders to vendors thru company-based computer system.
• Contact vendors via direct calls or emails to confirm acknowledgements and deliver status of a PO, discrepancies to quantities or damaged shipments.
• Participation in special projects and performs additional duties as required.

Skills

• Excellent customer service and sales skills.
• Excellent written and verbal communication skills.
• Basic knowledge of warehouse processes and procedures.

Qualifications

• A high school diploma or the equivalent experience is required.
• Knowledge of basic arithmetic is required.

Physical Demands

• Sitting, standing, walking, lifting materials (maximum 75 pounds individual or team lift), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, and repetitive twisting or pressure, involving wrist and hands.
• Hearing, seeing (including depth perception and peripheral vision), ability of mental coordination.
• Must be able to wear personal protective equipment as required for position.
• Must be able to operate at heights up to 50 feet.
• Must be able to stand for prolonged periods of time.

Compensation

Compensation starting at $20.00/hr depending on candidate location and experience.

Equal Employment Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.