Warehouse Supervisor - Weekend Night

About the role

The role directly oversees daily shift operations including selection, shipping, receiving, cross docking, interleaving, and trailer loading operations. The position reviews orders, shipping or receiving notices to determine work sequences and confers with customers, supervisors, contractors, and other personnel to resolve problems.

Responsibilities

• Reviews orders, shipping or receiving notices to determine work sequences.
• Confers with customers, supervisors, contractors, and other personnel to exchange information and to resolve problems.
• Supervises daily activity of warehouse and dispatch Team Members.
• Sets up work assignments and monitors productivity to ensure high standards of quality, accuracy, housekeeping, product damage minimization, safety and overall efficiency.
• Plans assignments and monitors activities to ensure the proper paperwork flow, consolidation of product and the locating of missing product to enhance customer satisfaction by reducing irregularities.
• Plans assignments, coordinates and monitors operations within the warehouse and dispatch to ensure on-time deliveries are achieved, reducing irregularities and damage.
• Promotes safety in work processes and Team Member performance by supporting company and/or facility safety programs by educating Team Members, and by ensuring a generally safe work environment.
• Enforces safety rules and regulations.
• Communicates policies, safety regulations and SOPs to warehouse and dispatch Team Members; follow-up to ensure compliance and consistency; takes corrective action as necessary and documents the issue and actions taken.
• Counsels and coaches Team Members regarding job performance, methods of performing job tasks and safety.
• Resolves Team Member relations issues that arise during shift.
• Investigates operational errors to determine the cause and recommend corrective action where needed.
• Creates, manages and supports recognition and communication programs that foster an environment of teamwork for Team Members and peers.
• Coordinates shift handoff activities to obtain optimum distribution and utilization of human resources, machines, equipment and material.
• Reviews and ensures accuracy of timesheet records and submit to Human Resources for timely processing.
• Informs Warehouse Senior Management of all operating issues and problems and make recommendations for corrective action to ensure quality warehouse operations and customer service.
• Prepares, compiles, and submits reports on work activities, operations, and work-related accidents.
• Drives vehicles or operates machines or equipment to complete work assignments or to assist workers.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.

  Qualifications

  • Attendance - Ability to work required schedule and arrive at work on time and work alternative schedules to accommodate the needs of the business.
  • Communication - Ability to effectively communicate in writing and verbally in a courteous and professional manner with others.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion or job type.
  • Relationship Building - Ability to establish and maintain effective working relationships with customers, co-workers and management.
  • Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
  • Empathetic – Ability to appreciate and be sensitive to the feeling of others.
  • Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
  • Mathematics - Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals.
  • Language - Ability to read and interpret documents such as receivers, invoices, operating instructions and procedure manuals.
  • Planning/Organizing – Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.
  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Autonomy - Ability to work independently with minimal supervision.
  • Reliability – Ability to be dependable and trustworthy.
  • Responsibility – Ability to be held accountable or answerable for one’s conduct.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Safety Awareness - Ability to identify and correct conditions that affect Team Member safety.