Warehouse Supervisor Day

About the Role

The Warehouse Supervisor is responsible for maintaining and constantly improving day-to-day floor operations to ensure the highest levels of customer satisfaction and production efficiencies. This includes meeting required deadlines and maintaining a controlled and operational in-flow/out-flow of products.

Responsibilities

• Provide leadership and supervision to distribution team members within a specific functional area and/or process.
• Support department manager and/or senior operations manager to ensure timely, accurate product receipt, order fulfillment, and the optimization of resources and processes.
• Manage team members to ensure compliance with policies/procedures, process improvement, and drive team member initiatives to create and promote an engaged environment.
• Supervise the daily operations in the functional area and lead team members until the work is complete for the day.
• Maintain, refine, and/or improve processes within the area to meet customer requirements, including deadlines and quality standards.
• Manage day-to-day scheduling, staffing, material management, compliance, training, and auditing activities.
• Follow procedures set forth by Supply Chain Management on time and attendance.
• Provide a positive and engaging working environment focusing on distribution center metrics, including housekeeping standards.
• Emphasize safety and quality commitments for the department and ensure 100% compliance with processes and procedures.
• Develop an in-depth understanding of the department’s distribution center processes and functions to identify key variables influencing workflow and implement changes for optimization.
• Develop and implement performance measurements and internal auditing processes to routinely evaluate operations efficiency and quality.
• Deliver results in support of the company strategy and expectations.
• Supervise, train, and develop team members in non-exempt positions, providing coaching and corrective action as needed.
• Provide timely feedback and development to team members, including performance evaluations, recognition, and disciplinary action.
• Support and participate in hiring activities within the distribution center.
• Facilitate and/or lead various teams for improvement, safety, and engagement to enhance distribution center processes.
• Operate PIE (machine picking/put away) for specific departments.
• Assist in managing financial accounts for department personnel (e.g., payroll, expenses).

Requirements

• High school diploma; college degree preferred.
• No less than 5 years of warehouse supervisory experience.
• Proficient in MS Office (Outlook, Excel, Word) or similar suite.
• Ability to train individuals in loading and warehousing business.
• Dedicated to business and willing to adjust schedule and hours as needed to manage the department.
• Leadership and supervisory experience with an understanding of management principles.
• Understanding of general work practices in warehousing and distribution, including order picking, packing, and shipping processes.
• Knowledge of coaching and counseling staff.

Skills

• Adapts to change quickly and performs effectively during times of change; demonstrates the ability to multi-task and manage competing priorities.
• Builds respectful and effective working relationships; collaborates with others to achieve common goals.
• Conveys information clearly and concisely, both verbally and in writing; adjusts communication to meet the needs of the audience.
• Strives to meet or exceed the expectations of internal and external customers.
• Demonstrates initiative by acting as a self-starter; takes on increased responsibility to enhance contribution.
• Displays a high degree of integrity, honesty, and takes responsibility for actions; shows consistency between words and actions.

Essential Functions

• Performing duties will require standing for extended periods of time.
• Prolonged standing and repetitive motions, bending, stooping, pushing, and pulling.
• Ability to carry and move items weighing up to 150 pounds.
• Consistent, regular scheduled attendance is considered an essential function of this job.

Work Environment

• Work performed in a warehouse-type facility with temperatures subject to normal environmental conditions.
• Safety glasses and steel-toe shoes required; additional safety equipment provided based on specific job.
• Work surfaces are primarily concrete.