Warehouse Supervisor (2nd Shift)

About the role

M.S. Walker is seeking a 2nd Shift Warehouse Supervisor to lead warehouse operations during one of our most critical shifts. The role involves overseeing warehouse associates and temporary staff, ensuring accurate product movement, and maintaining a safe, team-oriented environment.

Responsibilities

• Lead and develop warehouse teams
• Serve as a key operational leader, driving productivity and fostering a positive work environment
• Monitor productivity, attendance, and compliance with company policies and collective bargaining agreements
• Accurately document employee attendance, tardiness, safety incidents, and policy violations
• Encourage employee engagement and support a culture of continuous improvement
• Drive operational excellence by overseeing efficient movement of inbound and outbound products, monitoring inventory accuracy, and ensuring timely order fulfillment
• Respond professionally to inquiries from customers, sales representatives, and internal departments regarding orders, inventory, and shipment status
• Resolve operational challenges quickly and effectively while maintaining high levels of customer satisfaction
• Collaborate with internal teams to ensure timely communication and issue resolution
• Coordinate across departments to plan and execute out-of-state, wholesale, and control state shipments
• Communicate critical operational information to fellow supervisors and management to ensure seamless shift transitions
• Support cross-functional initiatives that improve warehouse efficiency, inventory accuracy, and service levels
• Champion workplace safety by promoting a culture where safety is always the top priority and conducting regular inspections
• Accurately approve and process temporary staffing time records
• Secure and alarm company facilities when required
• Assume warehouse leadership responsibilities in the absence of the Shipping Operations Manager

Requirements

• 3+ years' experience managing a team of 5 or more people in a warehouse, distribution, manufacturing, or logistics leadership role
• Experience supervising union employees strongly preferred
• Proven ability to lead teams, manage priorities, and drive operational results
• Strong knowledge of warehouse operations, inventory control, shipping, receiving, and order fulfillment processes
• Excellent communication, problem-solving, and team-building skills
• Experience using warehouse management systems (WMS), inventory software, and Microsoft Office applications
• Strong organizational skills and attention to detail
• Commitment to maintaining a safe, productive, and positive work environment
• Ability to make sound decisions in a fast-paced operation

Qualifications

• Preferred qualifications include:
• Proven leadership skills
• Experience in a similar role
• Knowledge of industry best practices
• Ability to work independently and under pressure

Skills

• Leadership
• Team Management
• Operational Excellence
• Customer Service
• Operational Leadership
• Workplace Safety

Benefits

• Comprehensive benefits plan including medical & dental insurance, vision coverage, paid-time-off, Fidelity Investments 401k, disability, life, accident & illness insurance packages, discounted fitness memberships, and free & discounted work/life resources
• Career advancement opportunities

Pay

$75,000 - $85,000 annually

Physical Requirements

• Stand: Continuously
• Bend/Squat: Occasionally
• Climb: Occasionally
• Lift/Carry: 0-55 lbs: Frequently
• Push/Pull: Occasionally
• Reach Overhead: Occasionally
• Sit: Occasionally
• Use of Computer: Occasionally
• Verbal Communication: Frequently
• Walk: Frequently

Why Join M.S. Walker?

• Opportunity to lead and develop high-performing teams
• Dynamic, fast-paced work environment
• Stability of a well-established family-owned company
• Collaborative culture focused on teamwork and operational excellence