Warehouse Supervisor (2nd Shift)

Shift Detail: Sunday - Thursday, 2:00 PM to completion

About the Role

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. This includes warehousing and fulfillment of materials and products, transportation, inventory management, as well as demand, supply, and manufacturing planning.

Warehouse Operations is responsible for performing and controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. The role ensures the efficient flow of products from receipt to shipment, serving a variety of internal and external customers.

The Supervisor, Warehouse Operations supervises a team of Outbound Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor monitors efficiency and quality metrics, assigns work, provides coaching, and addresses operational issues. This role contributes to Cardinal Health’s customer service reputation by ensuring on-time, high-quality shipments, developing talent, and enhancing operational excellence.

Responsibilities

• Direct and manage a team of 24-30 warehouse associates to achieve timely distribution and receipt of products while motivating employees to meet productivity and quality standards (e.g., cycle times, lines per hour, shortages, damaged units, missed dispatches, missed scans).
• Monitor site productivity standards and hold associates accountable to daily, weekly, and monthly metrics; provide timely feedback and initiate corrective action when needed.
• Adhere to budgetary guidelines and work to meet Distribution Center objectives and operational goals while maintaining quality and inventory standards.
• Lead continuous improvement projects and initiatives (e.g., 5S, Gemba walks, Kaizen workshops, takt boards).
• Perform daily workforce scheduling to ensure proper staffing for selecting, replenishing, restocking, locating, and shipping merchandise efficiently.
• Coordinate equipment maintenance, including preventive maintenance and necessary repairs.
• Engage in employee development through training, coaching, counseling, and performance appraisals.
• Spend the majority of the workday on the floor while balancing administrative duties.
• Collaborate with cross-functional teams, particularly HR, on a daily basis.
• Interview and make hiring decisions for lead and associate-level roles.
• Maintain responsibility for the disciplinary process, including counseling and written warnings, to ensure a productive work climate.
• Prepare ad hoc reports using Excel or other necessary programs.
• Maintain accurate timekeeping, attendance/PTO records, and scheduling.
• Hold staff accountable for safe work practices and enforce compliance with OSHA, DEA, FDA, and state/local regulations.
• Assist with EHS audits, conduct Job Safety Observations (JSO), record and manage safety incidents, and monitor employee safety behaviors.
• Assist with QRA audits, address QRA non-conformance issues, conduct housekeeping observations, and ensure employees complete required QRA training.

Requirements

• High school diploma or GED preferred; Bachelor’s degree a plus.
• Experience managing medium to large teams.
• Experience with data analysis and decision-making based on analysis.
• 2-3 years of related experience preferred.
• Prior experience with continuous improvement initiatives (e.g., 5S, Gemba walks, Kaizen workshops, takt boards).
• Strong written and verbal communication skills.
• Previous experience leading a team.
• Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets).
• Experience working within ERP systems (SAP or Manhattan) preferred.

Expectations at This Level

• Work collaboratively with colleagues across the Distribution Center (teamwork).
• Coordinate and supervise daily activities of business support, technical, or production staff in an assigned area.
• Set priorities for the team to ensure task completion; coordinate work activities with other supervisors.
• Apply expertise to solve standard and non-standard problems within your area.
• Role model Cardinal Health’s high ethical standards and code of conduct.
• Provide direction in discussing and creating development plans.
• Provide input into the succession planning process for your work area.
• Align individual goals for self and others with work area/functional goals.
• Build confidence and respect through a positive and energizing leadership style.
• Work within budgetary/financial objectives set by management, applying knowledge of profit drivers to work processes.
• Build customer relationships, interpret customer needs, and assess their business requirements.
• Leverage customer knowledge to develop alternative solutions and share key learnings with others.
• Resolve day-to-day or routine problems using defined processes.
• Brainstorm with your work team and provide suggestions for solutions that contain appropriate levels of risk; ensure the team understands and supports operational excellence.

Pay

Anticipated salary range: $74,400 - $97,110. Bonus eligible: No.

Benefits

• Medical, dental, and vision coverage.
• Paid time off plan.
• Health savings account (HSA).
• 401k savings plan.
• Access to wages before payday with myFlexPay.
• Flexible spending accounts (FSAs).
• Short- and long-term disability coverage.
• Work-Life resources.
• Paid parental leave.
• Healthy lifestyle programs.