Warehouse Specialist - ORD
SwiftX · Schiller Park, IL · 1 mo ago
On-siteOTHRFull-time
Shift: 1:00 PM – 10:00 PM
Responsibilities
- Supervise operations of Delivery Service Providers (DSPs), ensuring compliance with company standards
- Develop and enforce quality assurance protocols
- Monitor performance and drive continuous improvement
- Oversee third-party warehouse activities for consistency and reliability
- Coordinate local warehouse deliveries and pickups
- Conduct daily control meetings and performance reviews
- Recruit qualified DSPs and provide onboarding
- Design training programs to improve service quality
- Continuously optimize collection models and processes
- Coordinate with internal teams and external partners
- Handle daily operations and emergency responses
Requirements
- Bachelor’s degree or equivalent
- Bilingual in Mandarin
- Minimum 1 year in last-mile or 3PL warehousing and logistics-related experience
- Strong leadership, analytical, and decision-making skills
- Able to perform under pressure in fast-paced environments
Benefits
- 7 PTO days
- 5 paid sick leave days
- 6 paid holidays
- 401K with 100% matching up to 2%
- 50% medical insurance coverage, 100% dental and vision insurance
Pay
- Specialist: $20–$25/hour + 10% bonus
- Supervisor: $55,000–$70,000 + 20% bonus