Warehouse Specialist

About the Role

The Warehouse Specialist is responsible for supporting the efficient day-to-day operations of the warehouse, ensuring accurate receiving, storage, inventory control, order fulfillment, and shipping activities. This role requires hands-on experience in a warehouse, logistics, distribution, or manufacturing environment and a demonstrated ability to provide leadership, coordinate workflow, and drive operational efficiency. The ideal candidate has at least one year of experience serving as a Warehouse Supervisor, Team Lead, Lead Associate, or in a similar position with responsibility for directing work, training team members, prioritizing tasks, and ensuring productivity. This individual serves as a key operational leader on the warehouse floor, maintaining safety, quality, and service standards while helping the team meet daily objectives.

Responsibilities

• Warehouse Operations
  • Receive, inspect, and process incoming shipments accurately and efficiently
  • Pick, pack, stage, and ship customer orders according to established procedures
  • Ensure inventory is properly stored, labeled, and organized within the warehouse
  • Perform cycle counts and inventory audits to maintain inventory accuracy
  • Investigate and resolve inventory discrepancies, shipping errors, and operational issues
  • Maintain accurate records in warehouse management systems (WMS), ERP systems, or inventory tracking tools
  • Operate warehouse equipment safely, including forklifts, pallet jacks, hand trucks, and scanners, where certified
• Leadership & Team Coordination
  • Coordinate daily workflow and assign priorities to warehouse associates to ensure timely completion of operational goals
  • Lead by example in productivity, safety, attendance, and quality standards
  • Monitor work output and make real-time adjustments to maintain operational efficiency
  • Train, mentor, and onboard new warehouse team members
  • Serve as the primary point of contact for floor-level operational issues and escalations
  • Help drive continuous improvement initiatives that increase productivity and reduce waste
  • Communicate effectively with warehouse management regarding staffing, workflow bottlenecks, and operational needs
• Safety, Quality & Compliance
  • Promote a strong culture of workplace safety and compliance
  • Ensure adherence to OSHA guidelines, company policies, and warehouse procedures
  • Conduct routine safety checks and report hazards immediately
  • Support quality control processes to ensure accurate shipments and inventory integrity
  • Maintain a clean, organized, and audit-ready warehouse environment utilizing 5S and best-practice warehouse standards
• Other related tasks and responsibilities

Requirements

• Minimum 3 years of experience in a warehouse, logistics, distribution center, manufacturing, or supply chain environment
• Minimum 1 year of experience as a Warehouse Lead, Team Lead, Shift Lead, Supervisor, or similar role with responsibility for directing workflow, coordinating team activities, and influencing operational performance
• Demonstrated ability to lead and motivate Team Members even without requiring formal supervisory authority
• Strong understanding of warehouse processes, inventory management, shipping, receiving, and order fulfillment
• Experience using warehouse management systems (WMS), ERP systems, RF scanners, or inventory tracking software
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong organizational, problem-solving, and decision-making skills
• Proficiency with Microsoft Office applications, particularly Excel
• Ability to lift up to 50 pounds and perform physical warehouse duties as required

Preferred Qualifications

• Forklift certification or ability to obtain certification
• Associate degree in Supply Chain, Operations, Logistics, or related field
• Experience supporting KPI-driven warehouse operations

Core Competencies

• Leadership & Accountability
  • Takes ownership of warehouse performance and daily execution.
  • Influences and motivates team members through example and action.
  • Holds self and others accountable to operational standards.
• Organization & Execution
  • Maintains exceptional attention to detail.
  • Effectively prioritizes competing demands.
  • Consistently follows through on commitments.
• Communication
  • Communicates clearly across all levels of the organization.
  • Escalates issues proactively and provides solutions.
  • Facilitates effective coordination between shifts and departments.
• Continuous Improvement
  • Identifies opportunities to improve efficiency, safety, and quality.
  • Adapts quickly to changing priorities and business needs.
  • Supports process improvement initiatives and best practices.

Physical Requirements

• Ability to stand, walk, bend, climb, and lift throughout the workday.
• Ability to lift and move materials weighing up to 50 pounds.
• Ability to work in varying warehouse and manufacturing conditions, including exposure to noise, dust, and temperature fluctuations.

Success Metrics

• Inventory accuracy rate
• Order fulfillment accuracy
• On-time shipping performance
• Productivity and throughput targets
• Safety compliance and incident reduction
• Team training effectiveness
• Warehouse organization and audit readiness
• Continuous improvement contributions
• People development

Ideal Candidate Profile

A highly organized, hands-on warehouse professional who has successfully led teams or coordinated warehouse operations in a manufacturing, distribution, or logistics environment. This individual is respected on the floor, takes ownership of results, and naturally drives productivity, accountability, and operational excellence even without having formal direct reports.

Location: High Point, NC