Warehouse Specialist

Company Overview

Erie Materials, a Certified Great Place to Work and privately owned and operated company since 1973, is built on the values of Exceptional Service, Integrity, Care for People, and Excellence. For more than five decades, Erie Materials has provided high‑quality building materials products and exceptional service at the best value to professional contractors. Today, it is the leading distributor of building materials products in upstate New York and northeastern Pennsylvania.

About the Role

The Warehouse Specialist is responsible for the distribution of building materials products (primarily roofing and siding) to residential and commercial builders and contractors.

Essential Duties and Responsibilities

• Safely operate company equipment to transport and pick up building materials at designated warehouse locations.
• Communicate and work effectively with customers, dispatchers, management, and other employees.
• Read work orders/invoices to determine product needs for customer pick‑up or delivery.
• Frequently lift and carry building materials by hand weighing up to 100 pounds.
• Operate a forklift to load a customer’s vehicle, load an Erie Materials delivery truck, unload a vendor truck, move product in stock, etc.
• Clean warehouse areas, including organization of materials, sweeping floors and parking lots, and emptying trash cans.
• Perform additional responsibilities as assigned.
• Provide personalized customer service through in‑person and phone conversations.
• Maintain a professional and friendly demeanor in all interactions, both in‑person and electronically.
• Handle customer feedback and complaints efficiently to ensure satisfaction.

Qualifications

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Valid driver’s license preferred.
• Knowledge of building materials products preferred.
• Forklift and/or Moffett experience preferred.
• Ability to lift and carry up to 100 pounds.
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
• Strong basic math skills (addition, subtraction, multiplication, division) in all units of measure.

Schedule

Employees work a daytime schedule, and drivers are home every night.

Benefits

• Competitive total compensation package with performance recognition bonuses.
• 401(k) retirement – eligible on first day.
• Generous profit‑sharing program.
• Paid time off (vacation, personal, sick) and paid holidays.
• Medical, prescription, dental, and vision insurance – eligible on first day.
• Flex spending and health savings accounts.
• Employer‑paid disability, life, and AD&D insurance.
• Optional cancer, pet, and legal aid plans.
• Paid training, personal growth opportunities, and tuition reimbursement.
• Employee referral bonuses and merchandise discounts.
• Affiliate automobile lease/purchase program.
• Fun employee events including team, family, and community activities.