Warehouse Site Manager

About the role

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

We are looking for a bilingual Warehouse Site Manager to join our team and oversee daily management of the warehouse crew, providing unloading services for our clients.

Responsibilities

• Run the site with safety and efficiency as top priorities
• Write and balance daily bank deposits
• Create daily work logs and transmit them to corporate
• Audit daily labor and billing reports
• Ensure customer needs are met daily
• Document and resolve customer service or associate issues
• Enforce policies, work rules, and safety protocols
• Hold weekly safety meetings with associate participation
• Assist in managing site and departmental budgets
• Schedule associate shifts based on customer requirements
• Interview, hire, and train new associates
• Supervise timely and accurate data entry for all services performed
• Complete daily closeout, including cash balancing, data upload, and payroll record administration

Requirements

• Must be flexible with shift start times and days worked, including weekends and holidays
• 3+ years of management and leadership experience in an industrial setting
• Ability to train, coach, and mentor warehouse associates
• Strong organization and prioritization skills
• Ability to multitask and make decisions in a fast-paced warehouse environment
• Experience managing budgets, interpreting P&L statements, and preparing management reports
• Intermediate PC skills (Excel, Word, Outlook, PowerPoint)
• Excellent mental math skills while multitasking

Qualifications

• Warehousing, logistics, supply chain, or third-party experience preferred
• BS/BA degree or associate degree with equivalent experience (a plus but not required)
• Excellent interpersonal communication, leadership, and customer service skills
• Proven track record in supervising warehouse employees (hiring, training, termination)
• Proven experience providing high levels of customer service to internal and external customers

Physical Requirements

• Ability to walk and stand for extended periods
• Ability to lift 25 to 75 lbs

Benefits

• Competitive salary
• Quarterly incentive based on operational performance
• Benefits available after 60 days of employment
• Career growth—promotion from within first
• Paid training and safety incentives