Warehouse Returns

Key Responsibilities

• Open cartons and inspect returned items for condition and accuracy of item sent
• Verify documentation or create necessary paperwork to verify customer information and reason codes
• Make decisions on disposition of product based on company guidelines and training provided
• Repackage items for restocking when needed
• XL area involves picking products to fill orders out of warehouse locations
• Running a make-to-size carton maker when needed for orders
• Palletizing orders based on carrier designation
• Help and assist in other areas, dictated by workflow needs

Required Education, Skills, Abilities, and Experience

• Previous warehouse or return processing experience preferred, but will train
• Strong attention to detail and accuracy with the ability to make decisions as needed
• Basic computer skills
• Use of a pallet jack and hand stacking cartons on a pallet
• Dependable attendance & work ethic is required
• Willing to work independently and within a team atmosphere
• Available for extra hours as needed

Working Conditions and Physical Requirements

• Must be able to stand or walk for the duration of the workday
• Must be able to handle cartons up to 25 pounds
• Comfortable with a utility knife for opening cartons
• Comfortable working in a warehouse or production area