Warehouse Packing Lead

About the role

GrowNYC is a 56‑year‑old Environmental Nonprofit Organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, where every person can enjoy a healthier, more sustainable life. Programs include Greenmarkets, Wholesale food distribution, community and school gardens, and youth environmental education. The Warehouse Packing Lead serves as a technical leader for packing operations within the Wholesale Food Distribution department, coordinating daily packing activities, optimizing workflows, ensuring quality standards, and providing functional guidance to the packing team. This role is based at the New York State Regional Food Hub in the Bronx, NY 10474.

Responsibilities

• Coordinate daily packing operations including workflow planning, task allocation, and quality control oversight
• Develop and implement standard operating procedures for efficient and accurate order packing
• Train team members on proper packing techniques, food handling protocols, and quality standards
• Oversee the assembly and preparation of customer orders according to specifications and delivery schedules
• Maintain strict quality control through regular inspection of packed orders and random quality checks
• Collaborate with Logistics Team to synchronize packing schedules with delivery routes and timing
• Provide critical feedback to improve product flow, space utilization, and operational efficiency

Qualifications

• Minimum two (2) years of experience in food distribution operations with demonstrated expertise in packing processes
• Strong knowledge of food safety standards, handling practices, and quality control for fresh produce
• Proven ability to coordinate activities and provide technical guidance to team members
• Strong problem‑solving abilities and process improvement mindset
• Effective communication skills with ability to coordinate across multiple functional areas
• Experience with inventory management systems and warehouse operations
• Ideal qualifications: previous leadership or supervisory experience in a warehouse environment; forklift certification and experience with warehouse equipment; food handling certification or extensive training in food safety protocols; experience with inventory management software and barcode systems; knowledge of FSMA requirements and food distribution best practices

Benefits

• Medical, dental, vision, life insurance, long‑term disability
• Incentive savings plan
• Paid time off
• Public Service Loan Forgiveness
• FSA programs
• Potential for parental leave for full‑time regular employees employed 175+ days

Pay

$23 – $25 per hour (non‑exempt full‑time hourly)

Schedule

Full‑time, hourly position with a rotating schedule; availability required any day Monday‑Sunday. Typical early‑AM shift start times between 5 AM‑7 AM; shift end times vary with warehouse volume and delivery routes. Average 8‑hour shifts, 35‑40 hour work week. Fully in‑person role.